Status Check, Procedures, Facilities

Organization : CONFONET
Service Name : National/State/District Consumer Dispute Redressal Commission Complaint Lodging
Applicable State: All India

Website : http://confonet.nic.in/ComplaintLodging.html

Complaint Lodging :

To provide simple, speedy and inexpensive redressal of consumer disputes, the CPA envisages a 3-tier quasi-judicial machinery at the National, State and District levels.

Related : Department of Land Resources Public Grievances Redressal System : www.statusin.in/10299.html

National Consumer Dispute Redressal Commission, known as National Commission, deals with complaints involving costs and compensation higher than Rs. One Crore.

State Consumer Dispute Redressal Commission, known as State Commission, deals with complaints involving costs and compensation higher than Rs. Twenty Lakh and less than Rs. One Crore.

District Consumer Dispute Redressal Forum, known as District Forum, deals with complaints involving costs and compensation less than Rs. Twenty Lakh.

Consumers can file different types of complaints depending on their specific grievance by visiting the Consumer Court at the district, state or national level along with the documents required for filing the complaint.

Following is a list of documents that the prospective complainants need to carry with them to the Consumer Court at the time of filing the complaint

Cases at District Forums:
Consumer Case (CC):
** Fee For Making Complainant,If Required(In The Name Of Registrar,Ncdrc,New Delhi)
** Complaint With Affidavit
** Supporting Documents In Favour Of The Complaint E.G. Receipt, Voucher Etc.
** Limitations, If Any (2 Years From Cause Of Action)
** Index

Miscellaneous Application (MA):
** Miscellaneous Application With Affidavit
** Supporting Documents In Favour Of Ma
** Index

Criminal Petition (CP):
** Index

Interlocutory Application (IA):
** Complaint With Affidavit
** Supporting Documents In Favour Of The Complaint E.G. Receipt, Voucher Etc.
** Limitations, If Any(2 Years From Cause Of Action)
** Fee For Making Complaint
** Index

Execution Application (EA):
** Execution Application With Affidavit
** Certified Copy Of Impugned Order(S)
** Limitations, If Any
** Index

Cases at State Disputes Redressal Commissions :
Consumer Case (CC) :
** Fee For Making Complainant,If Required(In The Name Of Registrar,Ncdrc,New Delhi)
** Complaint With Affidavit
** Supporting Documents In Favour Of The Complaint E.G. Receipt, Voucher Etc.
** Limitations, If Any (2 Years From Cause Of Action)
** Index

Miscellaneous Application (MA) :
** Miscellaneous Application With Affidavit
** Supporting Documents In Favour Of Ma
** Index

Criminal Petition (CP) :
** Index

Interlocutory Application (IA) :
** Complaint With Affidavit
** Supporting Documents In Favour Of The Complaint E.G. Receipt, Voucher Etc.
** Limitations, If Any(2 Years From Cause Of Action)
** Fee For Making Complaint
** Index

Revision Petition (RP) :
** Stay Application With Affidavit,If Required
** Certifeid Copy Of Order Of State Commission
** Revision Petition With Affidavit
** Copy Of Order Of District Forum
** Limitations, If Any(Within 90 Days Of The Receipt Of The Order )
** Supporting Documents In Favour Of Rp
** Index

Transfer Application (TA) :
** Transfer Application With Affidavit
** Index

Execution Application (EA) :
** Execution Application With Affidavit
** Certified Copy Of Impugned Order(S)
** Limitations, If Any
** Index

Review Application (RA) :
** Certifeid Copy Of Order Of National Commission
** Application For Review With Affidavit
** Supporting Documents In Favour Of Review Application
** Limitations, If Any(Within 30 Days Of The Receipt Of The Order )
** Index

First Appeal (FA) :
** Memo Of Appeal With Affidavit
** Stay Application With Affidavit,If Required
** Certifeid Copy Of Order Of State Commission
** Bank Drafts(In The Name Of Registrar,Ncdrc,New Delhi)
** Limitations, If Any(Within 30 Days Of The Receipt Of The Order )
** Any Other Documents Required
** Miscellaneous Application With Affidavit
** Supporting Documents In Favour Of Ma
** Index

Caveat Cases (CV) :
** Application
** Copy Of Order Of District Forum

Criminal Appeal (CA) :
** Memo Of Appeal With Affidavit
** Certified Copy Of Order Of District Forum
** Stay Application With Affidavit,If Required
** Any Other Documents Required
** Limitations, If Any
** Fdr, If Required
** Index

About Us :
The CONFONET project has been implemented in the backdrop of The Consumer Protection Act, 1986. Under the provision of the Act, quasi-judicial machinery, namely, Consumer Forums at the district level and Consumer Dispute Redressal Commissions at the State and National Level were setup. The project was initiated and an Executive Finance Committee (EFC) was prepared to provide a turnkey solution at each of the district forum, state commission & national level, including linkages with respective state and central governments.