Status Check, Procedures, Facilities

Organization : Police Complaints Authority
Service Name : Lodge Complaint & View Status
Location : Delhi

Website : http://pca.delhigovt.nic.in/index.html

How To Lodge Complaint On PCA?

The Police Complaints Authority (PCA) has been set up by Govt. of N.C.T of Delhi vide Resolution No.F.12/04/2011/AR/1630-1789/C, dated the 27 February, 2012. As per the Resolution, the Public Grievances Commission has been declared as Police Complaints Authority (PCA).

The Police Complaints Authority has been set up to deal with the complaints of public regarding acts of serious misconduct by the policemen/officers of Delhi Police such as death in Police custody, grievous hurt caused by Police , rape or attempt to rape, illegal detention, extortion, land/house grabbing or any serious abuse of authority.

Any person having any grievance against police personnel regarding any of the misconducts as enumerated above may lodge a complaint in the Police Complaints Authority (PCA) in the prescribed format. A complaint can be lodged either personally or through post or by E-mail at pca.delhi@nic.in.

The Police Complaints Authority has devised it’s own procedure and drafted standard operating procedure to ensure that the complaints received by it are dealt with promptly and in a transparent manner. A Copy of the Resolution No.F.12/04/2011/AR/1630-1789/C is also available on the PCA’s Website.

The PCA is comprised of Chairman and three Members, out of which one of the Members should be a woman.

Functions of Police Complaints Authority

The functions of the Police Complaints Authority (PCA) will be as under:
(i) The Authority shall inquire into allegations of “serious misconduct” against police personnel, as detailed below, either suo moto or on a complaint received from any of the following:

** a victim or any person on his/her behalf;
** the National or the State Human Rights Commission;
** the police; or
** any other source.

Explanation:
“Serious misconduct” for the purpose of this chapter shall mean any act or omission of a police officer that leads to or amounts to:
** death in police custody ;
** grievous hurt, as defined in Section 320 of the Indian Penal Code, 1860;
** rape or attempt to commit rape;
** arrest or detention without due process of law;
** extortion;
** land/house grabbing; or
** any incident involving serious abuse of authority

Provided that the Authority shall inquire into a complaint of such arrest or detention, only if it is satisfied prima facie about the veracity of the complaint.

(ii) The Authority may also inquire into any other case referred to it by the Administrator/Central Government

Police Complaints:
1. As conveyed vide Resolution No. No.F.12/04/2011/AR/1630-1789/C dt 27.02.12 issued by Deptt. of Administrative Reforms, Govt. of NCT of Delhi in order to implement the directions of Hon’ble Supreme Court in W.P.(C) No. 310 of 1996, titled “Prakash Singh & Ors Vs. Union of India & Ors.,” it has been decided with the prior approval of Government of India Conveyed by the Ministry of Home Affairs vide letter No. 14040/127/2010-UTP dated 17.11.2011 to extend the role and responsibility of Public Grievance Commission set up by the Government of National Capital Territory of Delhi vide Notification No. 4/14/94-AR dated 25.09.1997 as modified by the Notification No. 4/14/94-AR dated 30.07.1998 so as to attend to public complaints relating to Delhi Police as directed by the Hon’ble Supreme Court in the said case.

2. The Public Grievances Commission shall also be called Police Complaints Authority here in after called as “Authority” for the purposes of attending to complaints against Delhi Police, as an interim arrangement, till the Delhi Police Act, 1978 is replaced with the new Police Act.”

Helplines

Chairman :
Sh. P.K Tripathi 23379911

Members:
Sh. S.K Jain 23379922
Sh. D.K Gupta 23370395
Nisha Samuel 23378902

Secretary:
Sh. S.A Awaradi 23379533

Deputy Secretary :
Sh. Sanjeev Mankotia23379900 Ext (109)

Office Superintendent :
Sh. Mukesh Solanki 23379900 Ext (113)

General Exchange : 23379900| 23379901

FAQ On Police Complaints Authority

Here are some frequently asked questions (FAQ) about Police Complaints Authorities (PCAs):

What is a Police Complaints Authority?
A Police Complaints Authority (PCA) is an independent body that investigates complaints against the police. PCAs were set up in India by the Police Act, 2006, to provide a more effective and independent mechanism for dealing with complaints against the police.

Who can file a complaint with a PCA?
Anyone can file a complaint with a PCA, including the victim of police misconduct, a witness to police misconduct, or someone who has knowledge of police misconduct.

What happens after a PCA investigates a complaint?
After the PCA has investigated a complaint, it will issue a report. The report will set out the PCA’s findings and recommendations. The PCA may recommend that the police take disciplinary action against the officer involved in the misconduct, or that the police pay compensation to the victim of the misconduct.