Organization : Municipal Corporation Chandigarh
Service Name : Online Water Bills
Location : Chandigarh
Website : http://mcchandigarh.gov.in/
Online Water Bills :
Information Regarding Water Billing:
Procedure of Water Billing :
** meter reading of water bimonthly on scheduled dates.
Related : Municipal Corporation Chandigarh Property Tax Payment : www.statusin.in/10639.html
** water bills are issued bimonthly (computerized billing only)
** issue of duplicate bills (free of cost) on request to the concerned s.d.e.on the same day.
** complaints regarding billing etc. will be attended by e.e.p.h2, sector11 between 12.00 to 1.00 p.m.
Water Connection:
Acceptance of application – Same day at Sub Divisional office.
Acknowledgement of application at respective Sub Divisional Office. – On the spot.
Intimation to applicant in case of deficiency in application form (for connection) -Within one week.
Intimation for depositing connection fee – Within 2 days of receipt of application complete in all respect.
Issue of sanction letter – Within 2 days of depositing fees.
Road cut permission – Within 2 weeks.
Defective Water Meters:
Testing of meter (fast or slow) & conveying the test results to the compliant -Within 15 days after the receipt of complaint.
Replacement of defective water meters – Meters will be replaced within 15 days after receipt of complaint if available in stock
Checking of blocked/ leaking meters – Within 7 days after the receipt of complaint.
Note:
Consumers can lodge their complaints about defective water meters with concerned S.D.E. Consumers are advised to deposit testing fee along with their complaints if the meter is to be tested for Fast /Low reading Disconnection / Reconnection in Case of Nonpayment / Misuse etc
Disconnection/Reconnection:
Disconnection/ Reconnection in case of Non Payment/ Misuse etc. – The water supply shall be disconnected in case of nonpayment of water bill in due time or misuse of water in contravention of Bye Laws.
In case of disconnection due to nonpayment of water bill. – Arrears along with disconnection/reconnection charges are to be deposited in the concerned cash collection centers/ S.D.E. office respectively.
In case the water supply has been disconnected on account of misuse of water such as:
** Irrigation of lawns in the morning hours
** Washing of cars/ scooters in the morning hours
** Leakage of overhead tanks beyond 5 days
** Installation of motors directly on water lines
The consumer will have to furnish proof & submit an affidavit that the misuse has been stopped. Thereafter, the water supply will be restored within 2 days of deposit of necessary fine, disconnection & reconnection charges.
Commercial Rates To Normal Rates:
In case of construction / addition / alterat ion of any commercial use of residential buildings, the commercial tariff shall be applicable. However, on proof of complet ion of construction activity and removal of misuse, the tariff can be got restored to domestic tariff on request.
Consumer Will Have To Supply The Following Documents For This Change :
1. Affidavit Duly Attested By Oath Commissioner To That Effect.
2. Photo Copy Of The Last Bill Paid.