Status Check, Procedures, Facilities

Organization : YepMe.com
Service Name : How to Return a Product at YepMe.com
Applicable States/UTs : All Over India

Website : http://www.yepme.com/#/home
Add Complaint : http://www.yepme.com/#/home
Returns Form :  https://www.statusin.in/uploads/15229-form.pdf

Return a Product:

If you are not satisfied with any of our products, you can return it to us within 30 days free of charge (except any intimate product including Lingeries).

Related: How To Cancel Order In Yepme : https://www.statusin.in/10524.html

You are liable to get your money refunded, in case of the following scenarios:
** Wrong product has been shipped that does not match with your order.
** Manufacturing defect in the product.
** The merchandise got damaged during transit, and we are unable to replace it.
** We can help you in any one of following ways as you like:

How To Return a Product:
** For Quick Return Apply online
** Also you can call our customer care at 0120-4851250 (Timing: 9 AM-9 PM Daily).

Note:
You may be asked to send a courier back to our address using the spare tamper proof packet provided to you along with your order. To get the courier charges refunded, you need to attach a copy of the courier bill.

Returns Form :
Please follow the steps mentioned below and send back the product to us along with this form to process your request. On receiving the items in our warehouse we will perform a quick Quality Check. After a successful quality check we will send a coupon of Rs150 on your registered email/mobile number as a reimbursement of courier charges for future purchase

Step 1: Place an online return request for Refund/Replacement
A. Go to yepme.com/AddComplaint.aspx and select “Already Placed Order”.
B. Fill in your Order No. and registered mobile no. with Yepme.
C. Select the reason of return and follow the on-screen instructions.
D. Please make note of Complaint Id once your return request has been created and fill it in step 2.

Step 2: Fill your order number and complaint id (created in step 1)

Step 3: Prepare your return package
Pack the Item(s) in a Bag with:
** All items (that you want) to return( in unused/new condition)
** Tags and Packaging (with these items)
** This form (completed)

Seal the Bag:
(With adhesive or Seal tapes)

Paste Address Label:
(See Step 4 below for address)

Step 4: Courier the Package
Please courier your return package to the below mentioned address:
‘Growthways Trading Pvt Ltd,
K-618, Rangpuri Ext. A-Block,
Near Tata Telco bus service station,
New Delhi–110037

Request you to send the AWB number and courier name on refund@yepme.com for faster processing of your complaint. Also retain your courier slip until we notify you that we’ve received your return package.

Note:
Incase we don’t receive your product within 14 days from the date of registering complaint for refund/replacement, your request would be cancelled.