Organization : Shopclues
Service Name : Track Your Order
Applicable States/UTs: All Over India
Website : http://www.shopclues.com/trackorder
How To Track Shopclues Order?
Provide order number and email used to place the order.
Related / Similar Service :
How To Cancel Order In Shopclues
Shipment Status:
We send email and SMS to you when the order is confirmed and when the order is shipped. You can check the status of your order from ShopClues.com My Account or from shopclues.com/trackorder.
Most orders at ShopClues get shipped within 1 to 3 days of confirmation. If your order was placed recently, please allow us time to procure and dispatch.
If your order is not shipped within 3 days of confirmation, we:
** Inform you via email and SMS about the delay
** Work closely with the merchant to speed up the dispatch
** If it is possible we transfer the order to another merchant on ShopClues.com
If there are other reasons like your address not serviceable by our courier/delivery partners, we will get in touch with you for additional details.
Order is not yet shipped:
You can check the status of your order from ShopClues.com My Account or from shopclues.com/trackorder. Most orders at ShopClues get shipped within 1 to 3 days of confirmation. If your order was placed recently, please allow us time to procure and dispatch.
If your order is not shipped within 3 days of confirmation, we:
** Inform you via email and SMS about the delay
** Work closely with the merchant to speed up the procurement and dispatch
** If it is possible we transfer the order to another merchant on ShopClues.com
If there are other reasons like your address not serviceable by our courier partners, we will get in touch with you for additional details.
Order is in processing for more than 3 days:
Please be assured that shipping your order on time is our highest priority. Within 24 hours of receiving the order, we initiate the pick-up process from the merchant. If the process takes longer, we
** Inform you via email and SMS about the delay
** Work closely with the merchant to speed up the procurement and dispatch
** transfer the order to another merchant or offer your alternate product options (from our catalog)
If there are other reasons like your address not serviceable by our courier partners, we will get in touch with you for additional details. In case the merchant is not able to timely fulfill the order and we are not able to find an alternative for you, we will cancel the order and refund your payment. Typically refund in the bank account takes upto 2 weeks after order cancellation.
How To Change Shopclues Order Address?
** We can take your request for change of address as long as the order has not been handed over to our courier partner.
** You can check the status of your order from ShopClues.com My Account or from shopclues.com/trackorder.
** In case the order has not reached the shipment stage, you can contact us at shopclues.com/support. To ensure safety of your package, we would do additional verification of your identity on email or phone.
Functions of Shopclues
ShopClues is an Indian e-commerce marketplace that connects buyers and sellers online. It was founded in 2011 and is headquartered in Gurugram, India.
ShopClues offers a wide range of products, including electronics, fashion, home & living, groceries, and more. It also offers a number of features, such as cash on delivery, free shipping, and product reviews.
The functions of ShopClues include:
** Connecting buyers and sellers: ShopClues connects buyers and sellers online. This allows buyers to find a wide variety of products from sellers all over India.
** Providing a marketplace: ShopClues provides a marketplace for buyers and sellers to interact. This allows buyers to find the best deals on products and sellers to reach a wider audience.
** Offering a variety of features: ShopClues offers a variety of features, such as cash on delivery, free shipping, and product reviews. This makes it easy for buyers to find the products they are looking for and to make informed purchase decisions.
** Providing customer support: ShopClues provides customer support to buyers and sellers. This ensures that buyers have a positive shopping experience and that sellers can resolve any issues that they may have.
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