Status Check, Procedures, Facilities

Organization : Overcart
Service Name : Order Tracking
Applicable States/UTs: All India

Track Order Here : http://www.overcart.com/trackorder/

Track Your Order :

Enter your Order Id & Email Address to track status.

Related : Mirraw Order Status/Tracking : www.statusin.in/17409.html

Shipping & Delivery:
** Overcart orders have different timelines for shipping. Most products are shipped within 48 hours. Products that need to be picked up from a customer before shipping may take up to 4 business days for dispatch. This information is displayed prominently on the product page to help you make your purchase.

** Please note that we promise dispatch timelines and have no control over delivery timelines. Different shippers take different times to reach different locations and hence, we do not promise that a product will reach you by a specific date. That said, we do track shipments to make sure they are not unnecessarily delayed and will continue to follow up with shipping companies until the product reaches you.

Cancellations/Refunds:
We believe in helping our customers as far as possible, and therefore have a liberal cancellation policy.

Under this policy:
** Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been readied for dispatch or have been dispatched.
** In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, etc. please report the same to our Customer Service team.
** The request will, however, be entertained once we have checked and determined the same. This should be reported within 48 hours of receipt of the products.
** Refunds and returns will only be processed if the product received has a functional issue, refunds will not be processed on the basis of personal preference.
** To claim a refund or replacement, please contact our customer service team. All replacements and refunds will be initiated only after the original product has reached the company and defect verified.
** In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Note:
For preowned products where the product faces known (and/or documented) issues, we do not provide refunds. For instance, if a game crashes at a certain point and/or customers elsewhere have documented the issues as pertaining to the programming of the game, then the product cannot be taken back.

About Overcart:
Overcart is India’s first marketplace for over-stock, unboxed, refurbished, and preowned products. With a comprehensive quality-check process, expert product knowledge, and unparalleled customer focus, this is the safest place for you to purchase secondary products.

Got Questions? :
Call Us:10:00am – 06:30pm (Mon to Sat) +91-828-752-2555
Email us : help [AT] overcart.com

Customer Care :
Weekdays & Weekends
10:00hrs to 18:30hrs

Contact Us :
Overcart,
121, Sector 44
Gurgaon 122003