Organization : Shopcrocs (Crocs India)
Service Name : Order Status & Tracking
Applicable States/UTs: All India
Track Status Here : https://www.crocs.in/catalogsearch/result/?q=order+otherfindorder
How To Track Shopcrocs Order?
Visit Shopcrocs website and Enter Your Order ID & Email Address to track order.
Related : Shoppers Stop Order Tracking : https://www.statusin.in/17379.html
Shopcrocs Exchange and Return Policy
This return & exchange policy is with effect from 3 February 2016.
Shopcrocs.in (Crocs India) will provide an exchange for items purchased online (only on shopcrocs.in webstore) upon proof of purchase subject to the following conditions:
1. The purchase was made from our website, shopcrocs.in
2. The items must be in a resaleable condition, unworn and with tags still attached.
3. The items are returned to Crocs within 30 days of purchase.
4. The items are defective.
** For items deemed used, subject to fair wear and tear, accidental damages or misuse, will not be accepted as faulty. shopcrocs.in has the right to assess the condition of returned goods prior to offering customer a one-time exchange.
** Items deemed faulty by Crocs will be exchanged (subject to availability) or refunded. In the event of any dispute, the decision of shopcrocs.in shall be final and conclusive Exchange requests are always subject to product availability.
Note on Exchange of Promotional Items:
** Our method of exchange requires customers to place a new order for the item you want to exchange to.
** Thereafter, we will refund you for the initial order. As such, the promotional item may not be on discount anymore.
Steps to initiate a Return/Exchange are listed in details on our returns page:
** Please allow 2 – 3 weeks processing time.
** Crocs office and retail stores do not accept any returns or exchanges of purchases made online on shopcrocs.in.
If you have any questions, please contact Customer Service:
24/7 IVRS : 022 – 4017 4645
Email : support [AT] shopcrocs.in
FAQ On Shopcrocs
Frequently Asked Questions (FAQ) On Shopcrocs
Which material you used?
We used croslite material.
What size Crocs should I purchase?
Order the closest available size to your usual shoe size. If you typically wear a half-size, we recommend ordering the next largest full size. For detailed sizing information, please see the sizing chart on each product page.
What is the warranty on Crocs footwear?
All of Crocs products are under our 15 days return policy. For any claims, please contact our friendly Customer Service Team on 022-40174645 (10:00 AM to 6:00 PM) from Monday to Saturday and one of our representatives will be happy to assist you.
Is it safe to order on-line with my credit card?
Yes, your privacy is paramount. The payment gateways used on the store are PCI DSS certified and are encrypted
What would be the delivery timeline?
It will take 3 – 5 business days for Metro cities and 5 – 8 business days for Non-Metro cities.
Changing or Cancelling Your Order :
We begin processing orders immediately. For this reason we are unable to change or cancel orders. If you have any questions about your order please contact our friendly Customer Service Team on 022-40174645 (10:00 AM to 6:00 PM) from Monday to Saturday. We cannot accept e-mail requests for order changes or cancellations.
What is the return policy on Crocs products?
Please refer to our policy and return instructions for more details.
Where can I purchase Crocs?
The shoes can be purchased at official website or through a variety of individual dealers and of course our concept stores . The dealers can be located through our website in the Store Locator.
Features of Shopcrocs
ShopCrocs is an online platform that allows users to purchase Crocs shoes and other merchandise.
The platform offers a variety of features, including:
** A wide selection of Crocs shoes: ShopCrocs offers a wide variety of Crocs shoes for men, women, and children. Users can filter their search by style, color, and size.
** Convenient shopping experience: ShopCrocs makes it easy for users to shop for Crocs shoes. Users can browse the selection of shoes, add items to their cart, and checkout using a variety of payment methods.
** Free shipping: ShopCrocs offers free shipping on all orders over $50. This makes it easy and affordable for users to purchase Crocs shoes.
** Secure shopping: ShopCrocs uses secure checkout technology to protect user information. This ensures that users can shop with confidence.