Status Check, Procedures, Facilities

Organization : Pothys
Service Name : Order Tracking
Applicable States/UTs: All India

Track Order Here : https://www.pothys.com/trackorder/

How To Track Pothys Order?

Enter your Order Id & Email Address to track your Pothys order.

Related / Similar Facility : Myntra Order Tracking

Refund & Cancellation:
Pothys believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy :
** Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the warehouse/vendors/merchants and they have initiated the process of shipping them.
** No cancellations are entertained for those products that the Pothys marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
** Pothys does not accept cancellation requests for items which have been used by the customer. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
** The refund process will be initiated through NEFT. And the duration for refund will be 10 working days.

Pothys reserves all rights to cancel any order for any reason. Orders may be cancelled for the following reasons:
1) Unavailability of the product
2) Errors in the details provided (us or customer)
3) Problems identified by Credit and Fraud Avoidance department

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Note:
Reverse shipment charges would be beared by customer. In exception case reverse shipment charges will be paid by us.

FAQ On Pothys

Frequently Asked Questions FAQ On Pothys

Do all the sarees featured on your website come with an attached blouse piece/ blouse material?
Most of the sarees featured on our website have attached un-stitched blouse pieces. Only some saree categories do not have an accompanying blouse piece. This will be indicated when you click to see the product details.

Do the shipping charges vary from country to country?
Yes, the shipping charges may vary from country to country. The shipping charges for your destination will be indicated when you place the order.

Is there any shipping charges for deliveries within India?
Pothy’s does not levy any shipment charges for deliveries within India, Free shipping throughout India.

Will you deliver to any country across the world?
Yes, we can deliver to any country across the world through our reliable logistics providers such as DHL, FedEx, TNT etc.

How do I track the product once it has been shipped from India?
Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier.

Do you accept payment via Debit card?
Yes, we accept all major Debit cards.

How do I know that my transaction has been successful?
You would receive an order confirmation via email with the corresponding order number for your future reference.

Contact

If you have any query you can always call us at +91-8939593990 or email enquiry [AT] pothys.com

Functions of Pothys

Pothys is a well-known textile retail chain based in India, specializing in traditional and contemporary Indian clothing. Here are some of the functions and services typically associated with Pothys:

Retail Sales:
Pothys operates as a retail store, offering a wide range of clothing options for men, women, and children. They provide a variety of traditional Indian attire such as sarees, salwar suits, lehengas, and dhotis, as well as modern clothing options.

Textile Manufacturing:
Pothys has its own manufacturing units where they produce textiles and garments. They engage in the entire production process, from procuring raw materials to designing, weaving, printing, and stitching the fabrics.

Customization and Tailoring:
Pothys often offers customization services, allowing customers to tailor their clothing according to their specific preferences. Customers can select fabrics, designs, and measurements to create personalized garments.

Online Shopping:
Pothys has an online platform that enables customers to browse and purchase their products from the convenience of their homes. The website provides detailed product descriptions, images, and an easy checkout process.