Organisation : The Trendz Venue
Service Name: Cancel & Returns Order
Cancellations & Returns here : http://www.thetrendzvenue.com/pages/returns
Cancellations & Returns :
Returns :
Welcome to our shipping, tracking, and returns policy page. Please review the below information to find answers to any of your questions regarding our policies.
Related : The Trendz Venue Order Status Tracking : www.statusin.in/17455.html
The Trendz Venue Apparel :
The Trendz Venue (Printed Just For You) items can be returned for Size Exchange. Returns & Exchange of goods will only be provided under the following circumstances:
** Damaged goods from shipping
** Misprinted Goods
** Defective Goods
** If you believe your item falls under one of the above reasons please contact contact@trendvenue.com within fourteen (14) days of receipt of the item. If your return/exchange does fall under one of these reasons Exchanges must be made for like apparel of equal or lesser value. If the requested item for exchange is out of stock, the customer will be contacted via email. However, if there is no response within three (3) business days, the exchange will be processed as a return.
** If you purchase new items to replace a return ahead of time, please provide your Order Number for validation.
** We do not accept worn or washed merchandise. Any merchandise suspected of being previously worn and/or washed will be returned to the customer at their expense.
** All return shipping is the responsibility of the customer. If the fault is ours, your shipping expense will be refunded to you. Trend Venue will only reimburse standard shipping expenses upto Rs. 100. Expedited or Express services will not be reimbursed.
** In the rare case that you receive a damaged product, don’t worry you may exchange the product and we’ll reimburse your shipping costs. Please note that all merchandise must be unworn and unwashed and in the same condition. Cash on delivery can not be refunded in cash, however we’ll issue credit notes for easy shopping.
** All sale items and Tee Grinder Bundles are final and are ineligible for return or exchange
What are the rules for refund of courier charges?
** For all self-shipped returns for damaged or faulty products, we will provide a cashback of Rs.100 for shipment.
** Please make sure your courier costs do not exceed our cashback rates. We recommend use ‘Speed Post’ as your courier service.
** Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
Where should I return my product?
Please courier the product to us at the address mentioned below Salelink Ecom Private Limited Building 11 & 16, Gala –1,2,3 First Floor, Above LG Electronics, Village Dapoda, Mankholinaka, Bhiwandi, Maharashtra.Pin Code: 421302 Ph.: 022 33-543-666 / 022 22-636-304
About Us :
The Trendz Venue.com Is The Fastest Growing Fashionable Mens Wear In India Serving High Quality Authentic Products Designed & Manufactured By The Trendz Venue. Our Main Goal Is To Provide The Youth With Unique Fashion Products. For Any Queries Write To Us at contact [AT] trendvenue.com
View Comments (4)
How can I return the product and get my money refunded back?
I need to cancel the order.
I just wanna know how to cancel the order? I tried so many times but it doesn't work.
I placed a order of 3 Polo tees on your site. And I want to cancel that order. Is it possible?