Organization : The Chennai Silks
Service Name : Order Tracking
Applicable States/UTs: All India
Website : http://www.thechennaisilks.com/ordertracking
Order Tracking :
Enter your Order Id & Email Address to track order.
Related : Jayalakshmi Silks Check Order Status : www.statusin.in/17599.html
Exchange Policy:
We have a Liberal Exchange Policy. The Chennai Silks is committed to providing its customers complete satisfaction. We strives to enhance the shopping experience of its customers, while providing the best quality products and services. In case you are unsatisfied with the product received from The Chennai Silks, you may contact the The Chennai Silks Online Team with your complaints/ feedbacks at online [AT] thechennaisilks.com, who shall revert back to you at the earliest.
** The Purchase return may be accepted on its unfolded condition with all the supporting documents like tags,bills,etc…
** Additional charges will not be levied an our fault in the replace of the product.
** Please send an Reason email to us before return the product at: online [AT] thechennaisilks.com
The return address is mentioned Below:
The Chennai Silks
Online Department
74-C, New Market Street
Tirupur-641604
Phone : +(91) 421-2242888
Mobile : +(91) 9003099877.
How to send the returns?:
If you have any questions or clarification you can contact our customer support, we shall assist you !
Customer Support:
E-Mail : online [AT] thechennaisilks.com
Phone : +(91) 421-2242888
Mobile : +(91) 9003099877.
Terms and Conditions:
** ** We would entertain the Product return only after receiving mail from the customer.
** ** We do not accept any returns after 7 days of receiving the shipment.
** ** All products should be returned in original condition with Invoice & tags intact as attached in the dress. Presence of original Invoice / tags is a must to accept returns.
** ** Any complaint with regards to damage or stains or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
Refund on Returns:
** ** At any point of time the refunds will not be entertained for any purchase, and it would be issued only as Gift Vouchers.Which You Can Redeem In All Our The Chennai Silks Branches.
** ** We will not refund the custom duties & taxes, if applicable, or paid by you at time of receiving the goods.
** ** In case of orders with free shipping, shipping cost of resending product would be deducted while sending the gift voucher / Alternative products
About Us :
At The Chennai Silks., we uphold the visionary values of our founder Shri.A.Kulandaivel Mudaliar. Though he started with modest beginnings, he envisioned a grand future, one that would transcend time for generations to come.
It was his vision that revolutionised a humble weaving unit into what is today, a conglomerate with diverse business interests. His extraordinary spirit continues to inspire us to scale new heights of success in all our endeavour
Help Line:
(Morning 9:30 am – 9:00 pm)
+91 9994811711,
+91 04212242888,
+91 9003099877.
Email: online [AT] thechennaisilks.com