Organization : Hewlett-Packard Development Company
Service Name : Order Placement Procedure
Website : http://www.hpshopping.in/
Order Placement Procedure :
** You can place orders for any of the products listed in the website.
** Acceptance of order is subject is both payment receipt and stock availability.
Related : HP Shopping Track Your Order Status : www.statusin.in/17672.html
** Service Provider however reserves its right to refuse to execute any transaction/s with any customer without assigning any reason/s whatsoever, unless otherwise directed by HP.
** Upon receiving the payment, an order number is auto generated and appears as a message at the end of payment processing (order submission in case of COD).
** This will also be mailed at the email ID provided by you at the time of entering the order.
** Service Provider will initiate the order processing after payment receipt (except for COD orders) subject to stock availability at that point of time.
** Orders once placed with payment cannot be cancelled.
** However, if the customer wants to cancel the order, Cancellation charges will be applicable.
Payment :
** You can use various facilities, namely Credit card payment through payment gateways, EMI offers through select banks, Net banking available on the site for making payments.
** In case of use of Credit or Debit Cards or internet banking facilities to make payments, your information is secured through use of 128 bit Secure Socket Layer (“SSL”) technology.
** You agree, understand and confirm that the credit card used is lawfully owned or possessed by you and that you shall not pay or attempt to pay for Product(s) using fraudulent credit card information.
** Service Provider confirms that it shall use reasonable measures to ensure security of the information and will not be shared with third parties, unless required for fraud verifications or by law, regulation or court order.
** Neither HP nor Service Provider shall be liable for any credit card fraud.
Cash On Delivery :
** Cash on Delivery, hereinafter called COD, if and when introduced as a payment process may be applicable for select products and not necessarily for all products.
** Orders placed on COD terms is accepted and processed in the good faith that the payment for the order amount will be made at the time of delivery in cash and accordingly the delivery process is initiated.
Payment Gateway :
** There are multiple payment partners providing us with a payment gateway.
** All online transactions will be routed through one of our payment partners.
** Upon successful transaction, the payment partner will collect and remit the money to Service Provider.
** Service Provider upon receiving the payment will initiate order processing.
EMI :
** Select products may be offered on EMIs as a promotional offer.
** This EMI offer may be restricted to credit cards of select banks.
** The subvention charges may be partly or fully charged to the customer as part of the offer.
** Such EMI offers are subject to approval by the respective banks.
Order Fulfillment :
** Service Provider will initiate processing your order upon payment receipt for all non COD orders.
** If there are any issues such as incomplete address, payment amount doesnot tally with order value, stock not available for one or complete set of products ordered and any such issues that could potentially delay the delivery, such orders will be referred to Customer Service Representatives (CSR).
** CSR will call or mail you to inform the issues. Only upon resolving the issues, the order will be processed.