Organization : DOTZOT Express
Service Name : Returns & Exchanges Shipment Status
Website : http://dotzot.in
How To Track DOTZOT Express Return Status?
** Efficient return and exchange management, means you spend less time on the problem and focus on building your online business.
Related / Similar Facility : WOW Express Shipment Tracking
** At DotZot, we offer flexible return and exchange programs that are bundled with DotZot Express & DotZot Economy services.
Returns :
** Picked up same or next day & delivered back to your warehouse
Exchange :
** We also have a seamless end-to-end service for clients that need items to be exchanged at their customers door step and the old item returned.
** This service is available only in select cities and pin codes
When on-time counts :
** A fast, reliable, pan India door-to-door service
** Delivered across 8000+ pin codes spread over 2300 cities/towns
** 3 Delivery attempts without surcharge
Delivery Days: Monday-Saturday (except National Holidays)
Weight: Per piece maximum of 32 kgs
Dimensions: Maximum length or width of 90 cms x 60 cms x 60 cms
Collect On Delivery :(CoD)
** CoD service is the biggest driver of growth of your business.
** It is also the trickiest one to handle.
** Every additional days delay in receiving the value of your goods back, is that much more working capital stuck.
** Our systems are designed to cater to this complexity.
** This service offers collection of value of the invoice at the time of delivery
** Remittance by RTGS/ NEFT
** Monthly reconciliation
FAQ On DOTZOT Express
Frequently Asked Questions FAQ On DOTZOT Express
Does my parcel need to be boxed?
** We recommend that all parcels are safe, secure and robust with a label that is clearly visible. Please read packaging advice for more information.
How do I track my parcel?
** You can track the parcel from the homepage. As long as you have the Air Way Bill number or the Order reference number you can find the status of your parcel on dotzot.in
Do you supply packaging materials?
** No, however we hope to offer this facility in the future.
What is the maximum size and/or weight of each individual parcel?
** The maximum weight of and size differs and depends on the service you use. Please refer to our services features for more information.
How long will delivery take?
** Delivery should take from 3-7 days from the date of collection, however outlying areas such as parts of North East & Jammu & Kashmir etc, may take slightly longer. Please allow 7 working days from the date of collection before querying a delivery.
Can I specify a delivery day?
** Not at this time, though we have plans to make this service available in the future.
Do you deliver on Sundays?
** We deliver on all days except Sundays and National/ Local Holidays. Sunday Delivery can be arranged on request with an additional charge.
Does the recipient need to be available in person to receive the parcel?
** We will deliver only to the address specified on the parcel. If the recipient is not available we will deliver the parcel to anybody responsible in the house after verifying the relationship.
Should the recipient sign for a parcel if it appears to be damaged?
** No. The recipient should refuse delivery and inform the sender in the event of the parcel being damaged.
What time will my delivery be made?
** Unless your parcel is coming by any of our Time Defined services, we will deliver anytime between 9 am to 6 pm
Can I collect my parcel from your service centre?
** Yes you can, as long as you inform our representative through the number given on the “Missed You” card
Some Important Information From Comments
Comments:
1. Stupid service. No one bothered to give a call back. Its a wrong product delivered and the worst shirts I have ever seen. I need to return the product. No one answers the number which is written on the parcel to return the product.
2. I revived my order 30007426815 on 12/08/2016. I am not satisfied with your item, as it is not fitted in shirt and it is not comfortable in hands and long length and it is very tight. I like to return this item to you and get back my amount which I paid the refund amount to be desisted to my bank state bank of Hyderabad, I received order number OID314349.
View Comments (34)
I order vivo v15 pro. Quality of the product is so bad I request to u refund my money
The worst online products I have ever seen. You are a big fraud. It is not the right way to earn money.
I want to return my order. What is the procedure?
I am not satisfied with product. I ordered JBL Bluetooth speaker but got local one. Please refund my money.
I am not satisfied with your product. I ordered a nice shirt but got different shirt so, please return it and refund my money.
Stupid service. No one bothered to give a call back. Its a wrong product delivered and the worst shirts I have ever seen. I need to return the product. No one answers the number which is written on the parcel to return the product.
I am not satisfied with your product. My order number is 880017550430587. How can I return it?
I want to return my order, please help me
I have received my parcel on 12-06-2018. I ordered size XXL but I got M size. So please refund the amount of Rs.800. My order number is I30014640048.
I am not satisfied with your item. All are in same color and I order XL size but you sent L size. Please take return.
I ordered a Saree but received different one and the quality of the material is very worst. I want to return the Saree
I ordered 3 products but they send only 2 products. So I want you to return my money in cash.
How can I return my parcel? Please let me know.
I want to track my parcel. Please help me.
I am waiting for my parcel to be delivered. Will you deliver it today? Tomorrow I wont be available so can you please deliver it on Sunday? If you are not able to deliver it today.
I have received my parcel on 01/03/2017 but I am not satisfied with product size and the quality of the product is very low. So please change it. Otherwise refund my money 1300 Rupees.
I received my parcel on 25/2/2017 but I am not satisfied with product size and the quality of the product is very low So please refund my money, 1050 Rupees.
I received my parcel in 21/2/2017 but I am not satisfied with product size. So please give my money back 1050 rupees. My order Id is 35714 & tracking no. is I30010118598.
I received my order I30010117222 on 11-02-17. I am not satisfied with your item. Jeans length is small so I don't like your item. My bank account SBBJ branch bandikui.
Bank- SBBJ bandikui
Ific code- sbbj10052
A/c.- 61074723633
Name- om Prakash meena
I want to return my order. What is the procedure?
I ordered a jacket with tracking number I30010264733. But I got different one. I want to change my item.
I have ordered 4 jeans but I am not interested in it. Please return the dotzot.
I am not satisfied your item as it is not fitted in foot. So refund my amount.
I got worst product. Please take back it and refund my amount soon.
Tracking code: I3000981506
Order no: CIN719180
My account no: 002000101054761
Ifsc : CORP0000020
Corporation bank, NARASIMHARAJA circle. Hassan Karnataka 573201
My order is no 130009747435. I am not interested it. Please do return my order.
Please refund my money Rs.1099/-. I am not satisfied this product.
BANK OF INDIA
A/C NO : 419110110000562
MOLAY ACHARYYA
GHATAL-KONNAGAR
WEST MIDNAPUR
721212
I received my order CIB3411 on 29/12/2016. But I am not satisfied with this item. Because I have ordered orange shoes but this product is not matched with my order. Please pick up your product and refund my money Rs.1099 as soon as possible.
I RECEIVED MY ORDER I30009679550 IN 3/11/2016. I AM NOT SATISFIED WITH IT. PLEASE REFUND THE AMOUNT WHICH I PAID. RS 498. THANK YOU
My Name Alemu Abota Adare
Acc. 20189430314
SBI Shillong Branch
Branch Code: 181
IFSC: SBIN0000181
I revived my order 30007426815 on 12/08/2016. I am not satisfied with your item, as it is not fitted in shirt and it is not comfortable in hands and long length and it is very tight. I like to return this item to you and get back my amount which I paid the refund amount to be desisted to my bank state bank of Hyderabad, I received order number OID314349
SBH ac.no:62283399441
Branch-vikarabad
J.Sampath kumar
I received my order 100034338 on 5/7/16.
I am not satisfied with your item,as it is not fitted in foot and very tight and not comfortable to walk. I like to return the item to you and get back the amount which I paid,the refund amount to be desiccated to my bank a/c Indian bank sanghvi tower adajan patiya surat.
A/c no : 6233166402
Ifsc code : idib000A130
Pin code : 395009
I received my order 130007418499 on 25/07/2016. I am not satisfied with your item, as it is not fitted in shirt & very tight & not comfortable to hands&long length. I like to return the item to you & get back the amount which I paid, the refund amount to be desisted to my bank account state bank of India.(I received order no-IOD297077)
A/c no-31389555608
Branch-panruti
Name-s.kaviyarasu
I received my order 30006921601 on 21/06/20016. I am not satisfied with your item, as it is not fitted in foot & very tight & not comfortable to walk. I like to return the item to you & get back the amount which I paid, the refund amount to be desisted to my bank a/c Banker United Bank Of India, Thakur Pukur Branch Kolkata.
A/c no : 0115010186066
IFSC NO : UTBI0TKP282
ADDRESS :
300/1,Diamond Harbour Road,
DiamondDwip Apartment Flat No F-1
Kolkata 700063