Organization : Clarks Shoes
Service Name : Track Your Order / Return Status
Website : http://www.clarks.in
Track Here : https://www.clarks.in/
Track Your Order / Return Policy Status :
Track Your Order :
** Get updates about your Order status. Enter your Order ID AND Mobile No. OR Email ID
Related : Hardwarebucket Track Order : www.statusin.in/17732.html
Steps :
** Enter your Order ID
Go ToMy Account
and
** Enter Your Email ID
(used while placing the order)
Or
** Enter Your Mobile Number
(used while placing the order)
** Click Track order button to get your status
Return Policy :
** We are committed to ensure your satisfaction with any product you have ordered from us.
** If the product you have ordered from us, is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, we will accept returns within 72 hours as follows:
Damaged / Defective :
** In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 72 hours from the date on which these goods are delivered.
** Products damaged while being used do not qualify for a refund or replacement.
** In case we are unable to replace the damaged / defective product, we will refund your amount.
** Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner.
** Please contact customer support if you open the packaging and discover that the item is damaged.
Returns through Courier Collection :
** You may contact our Customer Support within 72 hours of having received the product and request a return/exchange (As per the policy mentioned above) We shall process the return/exchange subject to receipt of the products at our end in unused condition and in its original packaging along with the invoice, failing which return/ exchange or refund may not be possible.
Refunds :
** We will refund the money once we are in receipt of the product in its original nature/condition.
** The refund shall be in the way the payment was made.
** If the payment was by Credit Card /Debit Card or Net-Banking, we will refund the respective card account or the Net-banking account
** Refunds for prepaid Orders will be processed once the shipment returns to our warehouse
** Typically refunds are processed in less than 10 working days.
** Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card/ debit card account as that is managed by the Cardholder’s issuing bank. Incase of any delay, it shall be upto to the customer to take it up with their respective credit card/ debit card bank with the reference of clarks.in refund process reference.
Sizing Problem :
** We are committed to ensure that you receive the size as requested.
** In the event that you have a sizing issue with the pair received, or you do not like the pair, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for an exchange, within 72 hours from the date on which these goods are delivered.