Status Check, Procedures, Facilities

Organisation : Globus Stores
Service Name: Order Status / Return Policy

Return Policy here: http://www.globusfashion.com/returns-policy

Order Status :

How long will it take to deliver my order?
It takes us around 7 working days to deliver your products all across India.

Related : WOW Express Shipment Tracking : www.statusin.in/17728.html

Your order status will be available in 24 hours after your order has been placed, by simply clicking on the “Order Status” link at the top right corner of Home page of our site. From there, you will be able to view information about your order.

Getting Started :
How to place an order at globusfashion.com?
We welcome you and look forward to assist you. Read below to order from globusfashion.com Placing an order on globusfashion.com is quick simple and secure.

Just follow these 7 simple steps :
** Browse through our collection to select the product you like. Select the color and size you want in that product.
** After selecting the color & size, click on “Buy Now”
** Then click on “Check out”
** This will now take you to Contact Details Page. You just need to fill in your shipping & billing address & then continue to next step.
** You will be routed to our payment options page, here you can select from the given Payment options.
** After filling your card details click on to complete my purchase.
** Now sit back and wait, while we do what we do best, deliver your order as soon as possible.

General Queries :
Who can buy from globusfashion.com?
To be able to shop at Globus.in , you should be above 18 years of age and legally allowed, by the laws governing your land, to shop in India.
You need to have a valid credit card or debit card (VISA or MASTERCARD) issued by a reputed bank

I live outside India, can I order for a delivery in India?
Yes, you need to provide an Indian delivery address. You can provide a billing address as a non indian address.

How can I contact globusfashion.com? Where can I provide feedback about your site?
Just fill the Site Feedback form given on the Home Page to send us your valuable feedback / suggestions, alternatively you may write to us at cs[at]globusmail.com for any queries about Globus.in , or your order.You may also reach us at 022 61705701 (Monday to Friday 10:00 A.M. to 6:00 P.M. on Saturday 10:A.M. to 3:00 P.M.)

Cancellation / Returns / Refund :

What happens if an item I have ordered is out of stock?
If an item goes out of stock after you have placed your order and received an order- confirmation, we will put forward our best attempt to fulfill the order by sourcing the selected item. In the event that we are unable to source it for you, or if it is likely to take longer than 7 days to ship, we will inform you about the delay and cancel the item, and reverse any charges made to your credit / debit card against that item.

Is there a limit to the quantity that I can order for?
No. However, in some cases where the order quantities are large, we may verify in order to ensure your security, to confirm that you have indeed ordered for these items.

Can I cancel an order or an item?
Yes, you can cancel the order fully or partially before it is shipped. However, you cannot cancel gift vouchers, once placed.

What is your return/refund and replacement policy?
We offer a 30 day return and exchange policy. Please refer our returns policy for more details.

In case I change my mind about the colour/ size picked up, can I have it exchanged?
Yes, you can exchange unused items within 30 days from the date of receipt.

I want to return a product, how can I do that?
The return/replacement/refund policy is customer friendly so that you will feel more comfortable in making online buying decision. Click here to read our return / replacement / refund policy.

How will I receive my money for the products which I have returned or cancelled?
You will receive your money in the same manner in which you paid at the time of purchase. However, for returns in any Globus store, you will be provided with a credit note which you can use to shop at any of our physical stores. How will I receive my money for the products which I have returned & for which I had paid through COD (Cash On Delivery) option? You will receive your money in your bank account. All you need to do is email us the bank account details (A/c no., A/c name, Bank Name, Branch Address, IFSC/NEFT code) along with the return / refund request & your account will be credited in 15 days time after the receipt of garment at our end. However, for returns in any Globus store, you will be provided with a credit note which you can use to shop at any of our physical stores.

Who will pay charges for the return shipment?
If you want the size or color or style replacement as you are not satisfied with your purchase, we will arrange the reverse pick of the merchandise through courier, you will have to pay the courier charges for the return shipment.
In the case of replacement where there is some manufacturing defect or the defect caused in transit Globus will bear the Courier Charges.