Status Check, Procedures, Facilities

Organization : BAJAAO Music Private Limited
Service Name : Track Your Order Status

Website : http://www.bajaao.com
Track Here : http://www.bajaao.com/pages/track-your-order-status

Track Your Order Status :

** Enter Track Order Number
** Press Enter Button to view your Order Status

Related : Globus Stores Order Status / Return Policy : www.statusin.in/17801.html

Frequently Asked Questions :
How will you ship my order?
** Nation-wide shipping is an integral part of our business, and we have tied up with two courier services for deliveries across the country
** Fedex Express
** Blue Dart Express
** Speed Post
** We have tried and tested the services of almost all courier providers in India and have selected these vendors on the basis of their charges, service, safety, and proximity to our warehouse and office. Depending on your location, your product will be shipped by these couriers.
** For international shipping, we use DHL Express and FEDEX.

How much time does it take to ship my order?
** Moving a product from our warehouse or a supplier’s warehouse to our office usually takes 2-3 days.
** After this, the product is tested and packed. Depending on the workload and number of pending orders, which are always more than we can handle, this can take another 3-4 days.
** The actual shipping transit time is 4-6 working days anywhere in India.
** Most customers receive their product(s) within 12-15 business days of placing their order.
Note: Business days do not include Saturdays and Sundays.

The process is :
Order on BAJAAO.COM
Physical Stock Verification
Product shifted to office for testing
Product is tested and packed
Product is shipped.
** Musical instruments and pro audio equipment are fragile and sensitive products and need to be tested and packaged carefully.
** While we are unable to ship at lightning fast speeds, our methods ensure a near-zero transit-damage rate in India, and we’d like to keep it that way.
** Getting your product safely to you is our top priority

What happens if a product I order is not available?
** All orders are subject to inventory availability verification.
** There may be cases where you have been able to order a product from our site and we will run out of stock before we can update the site and make the product un-available.
** In the event of this, our customer service department will contact you to notify you, and ask if you would like to wait for the order to become available, or to cancel your order with us.
** You may also have the other products from your order shipped separately, and we will send the backordered item when it arrives at our warehouse.
** Please note that in the event that a product may be unavailable for a period of 10 business days, a full refund may be automatically issued to the customer.

How do I check if my product or location is eligible for COD?
** On every product page, we’ve put a box where you can put your pin code and check if your product and location is eligible for COD or not.

Why is COD option not available for my location?
** Our reach in terms of COD option is limited by the reach of courier companies. Once you enter your pin code while ordering, we will tell you if COD is available at your location.

Why is COD option not available for high priced products?
** Courier suppliers are not yet equipped to accept COD order that cost more than Rs.40,000; as of now. In case of a specific requirement, please give us a call at +91-22-61054386 or drop a mail at helpdesk AT bajaao.com and we’ll make sure our sales engineer reaches out to you.

What do I do if no one is at home when the courier company attempts delivery?
** Courier companies will call you before coming over to deliver the item.

When do I need to pay the COD amount?
** The order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the payment is made.