Organisation : Paani Puri Clothing Pvt. Ltd
Service Name: Track Order
Track Order here: paanipuri.com/new/index.php
Track Order :
Enter Order No. to get Status
Related : MTS India Track Your Order Status : www.statusin.in/17714.html
To return a product to Paani Puri, please follow these steps:
You can return almost all products purchased from Paani Puri within 30 days of receiving the product.
1. Create a ‘Returns Request’ by going to “My Orders” section of Paani Puri mobile app. Follow the screens that come up after tapping on the ‘Retur’ button. Please make a note of the Return ID that we generate at the end of the process.
2. Please write the following information on a sheet of paper and place this sheet along with the item into the package:
3. Order No
4. Return Id
5. Keep the item ready for pick up or ship it to us: You can choose to schedule a pick-up of your order or self-ship your return to us.
6. We offer pick-ups of your return in select locations – this option will be available to you when you submit your return online.
7. If return pick-up option is not available at your location you can self-ship to us Pick-up: If you select to schedule a pick-up, please place the product in a packet but do not seal it. Please include the product along with the tags and the packaging material that it came and the aforementioned sheet of paper (stating the Oder No. and Return ID) in the package. Leave the packet ready and open to expedite the return pickup. Our staff will initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Distribution Center. Once your product has been approved by our quality staff we will credit your account with cashback.
Self-ship: In case you are not eligible for the “Pick-up” mode then please select the “Self-ship” return mode, wherein you should pack the product in its original package along with the accompanying tags and the aforementioned sheet of paper. Kindly address the package to the address of the delivery center closest to you. We have listed out the addresses of the delivery centers in another section on this page.
We will send you a confirmation email as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request by going to the “My Orders” section under the main menu of the app.
NOTE: NO PRODUCTS SHALL BE ACCEPTED IF THE WARRANTY CARD IS MISSING WHILE RETURN OR EXCHANGE OF THE PRODUCTS.
How do I place an exchange request on Paani Puri?
If you would like to exchange some products purchased from Paani Puri, please follow these steps:MTS India Track Your Order Status : https://www.statusin.in/17714.html
1. Create an exchange request online. You can exchange any product purchased from Paani Puri within 30 days of delivery by going to the “My Orders” section under the main menu of the app. Please select the item you wish to exchange. If your address is serviceable for exchange you will be able to proceed and generate an exchange id. Please note down your exchange id for future reference.
2. Place the product in a packet but do not seal it. Please include the product along with the tags and the packaging material that it came with.
3. Hand over the original product to our delivery staff and receive the exchange item from him. Please ensure that you have the original item available with you at the same address which has been selected for delivery of the exchange item.
4. At any time, you can track the status of your exchange requests by going to the “My Orders” section under the main menu of the app.
How long would it take me to receive the refund for my return?
We take 3 business days from the date of receipt of the goods at Paani Puri to initiate a NEFT transfer or 7 to 10 business days if it is an online refund after the returned item has reached us. Therefore, the refund time really depends on the time it takes the courier company to deliver the packet to the returns processing facility. In case it is beyond the above, please send us the details when the order was placed and we will expedite the refund. Paani Puri may at its sole discretion, in case of any discrepancies, ask you to share with us a screenshot of your bank statement.
How do I return multiple products from a single order?
If you are returning multiple products from a single order, you will receive a separate Return ID and email for each item. However, you can ship all the products delivered in a single order in a single shipment. Please include the Return IDs for all the products in a single sheet of paper.
Where should I self-ship the Returns?
You can send the return to any one of the following returns processing facilities depending on your location. Kindly do not send it to on any other address as the package would not be acceptable then.