Status Check, Procedures, Facilities

Organization : Bank of India
Service Name : Online Grievance & Track Status
Country : India

Website : https://www.bankofindia.co.in/
Submit Grievance : https://www.bankofindia.co.in/
Track Status : https://www.bankofindia.co.in/

Bank of India Grievance

Kindly share with us a few details about yourself and our representative shall get in touch with you as soon as possible.

Related / Similar Service :
BOI Online Payment of Direct Tax

BOI HRMS

Track Status:
Enter the following details & submit to track the status of grievance
** Grievance Reference No.
** Enter the verification code

List of BCSBI code compliance officers & nodal officers for grievance redressal chief grievance redressal officer/ principal code compliance officer of the bank
Shri Sheoji Ram Meena, General Manager, (Customer Excellence Branch Banking)
Star House, C-5, G-Block, 2nd floor, East Wing, Bandra-Kurla Complex, Mumbai-400 051

Tel No. 022-66684934 Fax No.022-66684902
Email: sheoji.meena@bankofindia.co.in

Nodal Officer for Grievance Redressal /BCSBI compliance officer at HO,:
Dr. Saanjiiv Pathak, Assistant General Manager,
Customer Excellence Branch Banking Dept, Head Office.
Star House, C-5, G- Block, 2nd floor, East Wing,
Bandra-Kurla Complex, Mumbai-400 051

Tel No. 022-66684479 Fax no. 022 66684902
Email: sanjeev.pathak@bankofindia.co.in

Contact Us By Email:
ho.customerservice@bankofindia.co.in always quote your 15 digit a/c no. in the subject line of your email, for quicker processing and response.

FAQ On Bank of India

1. How do customer avail Mobile Banking solution (BOI – BTM)?
I. Registration through BOI Branch :
1. Customer can approach branch to avail Mobile banking facility and request the same in prescribed application format.

2. Branch official verifies the KYC of the customer and input the mobile banking request in CBS (Finacle System) in BOIBTM menu. The MB application form will be kept on record at branch.

II. Registration using Internet Banking (Retail) credentials :
An Individual customer having Retail Internet Banking can register for Mobile Banking using his / her Internet Banking Login credentials.

The procedure for registering Mobile banking through IB is as under –
Step 1 : On successful login into Internet banking, the customer will click the link “BTM Mobile Banking” under „Requests‟ menu.

Step 2 : On clicking the link „BTM Mobile Banking‟, the following screen will appear wherein the customer can do following
** Enroll for Mobile Banking
** Modify existing Mobile Banking Request
** Enable transaction password for Mobile Banking

Step 3 : Customer can enrol himself for Mobile Banking facility by clicking the link Enroll for Mobile Banking. The system will validate the constitution code of customer and display the following screen only if the customer‟s constitution is Individual.

III. Daily Back Office Work – Creation of MB User-ID :
For new MB customers, MB User name or MBuser-ID would be either IB User Id (for existing Retail IB customers) or Customer ID.Once the MB Registration is made through any of the above Registration channels, ADMIN team at DC would process the requeston next working day. On successful creation of MBuser Id, an SMS would be sent to the customer informing him about his MB-user Id.

2. What are the prerequisites for BOI – BTM?
Following are the prerequisites for Mobile Banking application (BOI – BTM):
1. GPRS enabled handset.
2. Mobile Number Registered with Bank.

About Us :
Bank of India was founded on 7th September, 1906 by a group of eminent businessmen from Mumbai. The Bank was under private ownership and control till July 1969 when it was nationalised along with 13 other banks.

Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh and 50 employees, the Bank has made a rapid growth over the years and blossomed into a mighty institution with a strong national presence and sizable international operations.

Services Offered By Bank of India

Bank of India offers a wide range of banking services to its customers, including:
** Savings accounts: Bank of India offers a variety of savings accounts to its customers, with different interest rates and features.
** Current accounts: Bank of India also offers current accounts to its customers, which are designed for businesses.
** Deposit accounts: Bank of India offers a variety of deposit accounts to its customers, including fixed deposits, recurring deposits, and savings deposit certificates.
** Loans: Bank of India offers a variety of loans to its customers, including personal loans, home loans, and business loans.
** Credit cards: Bank of India offers a variety of credit cards to its customers, with different rewards programs and features.
** Debit cards: Bank of India also offers debit cards to its customers, which can be used to withdraw cash from ATMs and make purchases.
** Internet banking: Bank of India offers internet banking services to its customers, which allow them to access their accounts online.
** Mobile banking: Bank of India also offers mobile banking services to its customers, which allow them to access their accounts on their smartphones.