Organization : Indian Railways
Service Name : IRCTC Online Advance Rail Reservation
Country : India
Website : http://www.indianrailways.gov.in/
E-Tickets: https://www.irctc.co.in/eticketing/loginHome.jsf
Booking Guidelines : https://www.statusin.in/uploads/17982-Guidelines.pdf
Advance Reservation Through Internet :
The process of booking an E-Ticket is easy and convenient. Registration on the website is free. For any assistance/ query about e-tickets, please send an e- mail to care@irctc.co.in or talk to the customer care executive at helpline number 011-39340000
Related : Indian Railways Complaints Registration : www.statusin.in/1873.html
Travel on SMS:
** E-Ticketing by IRCTC is helpful in protecting environment by saving paper. E-ticket holders are now permitted to travel without printout of ticket and can travel with SMS sent by ITCTC alongwith valid Photo ID proof in original.
** E-ticketing is also helpful in saving environment by controlling pollution as people do not have to travel to Rail Reservation Offices to buy tickets. E-Tickets can be booked from the comfort of homes and offices. This not only saves air pollution but also Noise pollution.
Procedure of Booking E-Ticket:
** Customer should register in the irctc.co.in website to book tickets. Registration is free.
** Before registration, customer should go through the “Terms and Conditions” which are available in the website.
** Customer is allowed to register only one user ID with correct details of e-mail, mobile no., etc.
** Full fare tickets including Tatkal, Child tickets and tickets for senior citizens at concessional rate can be booked through the website. E-tickets can be booked for journey between any two stations on the route of the train including originating station and destination.
** When ticket is successfully booked an SMS will be sent to the customer detailing the PNR, ticket status, fare charged etc.
During the journey even if one passenger booked on an e-ticket presents any of the ten Identity Cards mentioned below in original, the same is accepted as proof of identity (For Tatkal ticket same Identity card is to be presented during journey which was mentioned at the time of booking of tickets):
1. Voter Identity Card issued by Election Commission of India,
2. Passport,
3. PAN Card, issued by Income Tax Department of India,
4. Driving License issued by RTO,
5. Photo Identity Card issued by Central/State Governments,
6. Student Identity Card with photograph issued by recognized school/college for their students,
7. Nationalized Bank passbook with photograph,
8. Credit Card issued by Bank with laminated photograph as a proof of identity and
9. Unique Identification Card ‘Aadhar’ issued by Govt. of India
10. Photo identity cards having serial number issued
by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.
Timings for Internet Reservation
Tickets on Internet can be booked from 00:30 hrs to 23:30 hrs on all days.
Service Charge for E-ticket:
Service charge of Rs.10/- for Second/Sleeper Class and Rs.20/- in case of all other higher classes (1AC, 2AC, 3AC, CC, 3E, FC) per e-ticket is applicable, irrespective of the number of passengers (maximum six) booked on an e-ticket. Service Tax is extra.
Payment for booking E-tickets:
** Payment can be made by using all Master/Visa /Amex cards.
** Account holders of major banks viz. State Bank of India, PNB, Indian Bank, ICICI, HDFC, etc. can also use Net Banking/ Debit Cards facility for making payments for tickets booked through internet.
** Customers can also use various Cash Cards for making payments.
** Payment can also be made through IMPS (Immediate Payment Service) provided by National Payments Corporation of India.
** In E-ticketing scheme, passengers get their reservation booked through internet while sitting at home and occupy their reserved seat on the basis of Electronic Reservation slip (ERS) taken out from their own computer or SMS sent by IRCTC/Railways along with the original Identity Card.
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