Organization : Karnataka Road Transport Corporation
Service Name : Guest/Unregistered User Online Booking
State: Karnataka
Website : http://www.ksrtc.in/
Instructions: https://www.statusin.in/uploads/18003-Eng.pdf
How To Do KSRTC Guest User Booking?
The KSRTC has introduced online booking by guest users (unregistered users) to increase the reach of advance booking to its commuters on its website
Related / Similar Facility : KSRTC Bus Ticket booking Karnataka
Booking Process:
** Guest User option is available with when user searches services between two places without login.
** Guest User should provide valid email Id and mobile number while doing transactions. After the ticket is booked, eticket (email) and mticket (SMS) will be sent to respective email Id and mobile number provided during booking.
** Along with the existing SMS, transaction password will be sent to guest user which is required for printing and cancellation of tickets.
** Payments for tickets will be accepted through Credit cards / Debit cards / Internet Banking.
For printing / cancellation of tickets and modify boarding points:
** Guest user login option is provided in the top right corner of ksrtc.in.
** Here options, Print ticket / Cancellations / Modify boarding point are provided.
** Cancellations and modify boarding point are allowed till tripsheet is generated for the service in which ticket is booked and not allowed after booking is stopped.
Guest user has to select the required option and provide following inputs:
** PNR Number,
** Email Id (provided at the time of booking),
** Mobile Number (provided at the time of booking) and
** Transaction Password sent by mticket (SMS) at the time of booking.
Procedure for booking tickets :
Online Booking (Internet Booking) will enable the passenger to book the seats and conduct other related transactions even from remote places where KSRTC counters or franchisees are not available.
The procedure and guidelines for booking by guest users are detailed below :
** Guest user needs to provide valid email ID and mobile number while booking tickets. The user shall provide his travel requirements and choose the service, seats based on the choice and availability.
** Before confirming the booking, the passenger will have to provide payment details like ‘Credit Card / Debit Card / Internet Banking from leading banks’ for accepting payment by the Payment gateway.
The booking will be confirmed after the financial gateway approves the transaction. Eticket / mticket after booking confirmation will be sent to this email ID and mobile number only.
** For ticket cancellation and printing of tickets, transaction password will be generated by the system and sent to user with mticket. This transaction password is mandatory for these conducting these transactions.
** During the above-mentioned transactions, guest user will have to provide PNR number of the ticket, email ID (provided at the time of booking), mobile number (provided at the time of booking) and transaction password.
** Guest users can provide valid PNR No, Email address, Mobile No. and transaction password for cancelling the eticket from the KSRTC Website. In respect of cancellations, refunds applicable will be made to the concerned Credit card / Debit Card / Internet banking account only.
** Guest users can search for their transaction details by providing email ID and transaction date.
KSRTC Contact
Detailed guidelines for guest user booking are provided on KSRTC website. Passengers can contact KSRTC call center on 080-44554422 or Awatar Support on 7760990034 / 35 for assistance / details.
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