Status Check, Procedures, Facilities

Organisation : Star Health Insurance
Facility : Claim Status

Claim Status here : http://www.starhealth.in/claims-status
Home Page : http://www.starhealth.in/

Claim Status :

i)Enter Intimation Number
ii) Enter Id Card Number
iii) Click on Submit Button

Related : Star Health Insurance Buy Policies Online : www.statusin.in/2145.html

Cashless Claims:
** Approach the insurance desk of hospital.
** Show the ID card for identification purpose.
** Network hospital would verify your identity and submit pre authorization form to us.
** Our doctor will assess the documents and process the claim as per terms and conditions of the policy.
** We will also assign a field doctor to make the hospitalisation simple for you.
** We settle the claim as per policy terms & conditions with the hospital after completion of all formalities.

Reimbursement Claim Process:
** We will assign a field doctor to make the hospitalisation simple for you.
** Upon discharge, pay all hospital bills and collect all original documents of treatment undergone and expenses incurred.
** Claim form has to be filled in and along with, all the relevant original documents have to be submitted at the nearest star office.
** We settle the claim in subject to policy terms and conditions.

Cashless claim procedure :
Planned
When the member of the covered family is aware of the hospitalisation in advance.
In case of planned hospitalisation:
** Please contact the toll-free help line: 1800 425 2255
** Fax the Pre-Authorization form duly filled from the hospital at the below numbers
** Toll-free: 1800 425 5522
** Non Toll-free: 044 28302200
** Please carry your ID card and policy schedule.

Emergency:
When the Insured meets with an accident or suffers from bout of illness that requires immediate admission to the hospital.
** After the patient is rushed to the hospital and avails treatment.
** Family to contact the toll free help line – 1800 425 2255 and Fax the Pre-Authorization form duly filled from the hospital at the below numbers within 24 hours of admission.
** Toll-free:1800 425 5522
** Non Toll-free: 044 28302200

What are the documents required for filing a reimbursement claim?
The following are the basic documents required for filing a claim :
** Duly completed claim form (Intimation to toll-free number is mandatory before the form is filled).
** Original bills, receipts and discharge certificate/ card from the hospital.

** Original bills from chemists supported by proper prescription.
** Receipt and investigation test reports from a pathologist supported by the note from attending medical practitioner/ surgeon prescribing the test.

** Nature of operation performed and surgeon’s bill and receipt.
** Self-declaration/MLC/FIR in case of accident cases.
** Treating doctor’s certificate.
** If less than 15, BED to provide hospital registration certificate.

What do I do if my card is lost?
Kindly contact our toll free helpline number 1800 425 2255 or Email us at support [AT] starhealth.in immediately.

About Us :
Star Health and Allied Insurance Co Ltd commenced its operations in 2006 with the business interests in Health Insurance, Overseas Mediclaim Policy and Personal Accident. With no other insurance category to focus and divide our attention, we use our resources to focus on service excellence, design products and use core competency of innovation to deliver the best to our customers.