Organisation : Karnataka Guarantee of Services to Citizens
Facility : Check Status / Sakala Services
Check Status here : https://hfwcom.karnataka.gov.in/english
Check Status :
To check the status of service/application, you need to enter GSC No. in the check status screen. The system will display you the present status of your application.
Related : KGSC Karnataka Issue of Eligibility Certificate : www.statusin.in/373.html
Information about SMS :
To check the present status of your service/application, you need to send 15 digits number(ex. XXXXXXXXXXXXXXX) The system will send the reply to you
For example to see the status of Service request (CT0010010200362), please send the sms as “GSC CT0010010200362” to 9243355223 / 09212357123
What is the Guarantee of Services to Citizens Act?
It is a bill passed by the Karnataka State Legislature in 2011, to provide guarantee of services to citizens in the State of Karnataka within the stipulated time limit for citizen related services as mentioned in the schedule.
How does it help me?
This Act will help you to avail the citizen related services mentioned in the Act within the stipulated time. Whenever the request for the service is made, you shall receive a receipt an acknowledgement slip with GSC number.
This ensures that your request for service shall be processed within the specified days. With the help of the GSC number, you can monitor the status of your application on this web-site.
You can also check the status of your application by sending an SMS from your mobile phone. In case if your application is rejected or if the service is not provided within the stipulated time, you may file an appeal to the next officer for redress your grievance.
How do I come to know that my service is processed?
On processing your service request you will be informed through an SMS to your mobile phone. You can also track the status of your service request through this web-site or by sending SMS
What is the compensatory cost?
In case of any delay or default in delivering the service, you can seek a compensatory cost at the rate of twenty rupees per day for the period of delay subject to a maximum of five hundred rupees per application, in aggregate from the designated officer.
How and where can I appeal against the service?
If you are not convinced by the decision of the designated officer then you may file an appeal to the competent officer within 30 days from the date when the decision was taken.
In case if you disagree with the order of the competent officer, you can submit the appeal directly to the appellate authority as a second appeal within 30 days from the date on which the decision was made.
What is the procedure to get my service delivered?
The procedure to avail the service varies from service to service, so for details on the procedure to avail the service, click on the Forms and Procedure option available in the main page of this website and select the Department and the Service for which you intend to view the procedure. The procedure for availing the service will be displayed.