Status Check, Procedures, Facilities

Organisation : Himachal Road Transport Corporation HRTC
Facility : E-Ticket Cancellation

Website : http://hrtc.gov.in/hrtc/page/Ticket-Cancellation.aspx

Cancellation Tickets :

Cancellation of advance tickets booked from HRTC One Month Advance Booking Counters is made subject to refunds as follow :

Related : HRTC Online Bus Ticket Booking System : www.statusin.in/2456.html

** When tickets are submitted prior to 12 hours before departure of bus, refund shall be allowed after deducting 10% amount of tickets.
** Where tickets are submitted within 12 hours prior to the departure of bus, refund shall be allowed after deducting 25% amount of tickets.
** Where tickets are submitted within 2 hours after the departure of bus, refund shall be allowed after deducting 75% amount of tickets.
** Where tickets are submitted after 2 hours of the departure of bus, no refund shall be allowed.
** Reservation / Handling charges are not refundable.
These cancellation rules do not applicable for Online Booked Advance Tickets (E-Tickets).

Cancellation rules for (E-Tickets) are as under :
** An amount of 10% of fare will be deducted in case the cancellation of e-tickets is up to 12 hours prior to the departure time of bus from orginating station of the route.
** An amount of 25% of fare will be deducted in case the cancellation of e-tickets is with in 4 to 12 hours prior to the Departure Time of the bus from orginating station of the route.
** No refund will be made in case of E-Tickets with in 4 hours prior to the departure time of the bus from originating station of the route.

** The e-Tickets can only be cancelled by the user him self by going to his accounts home page upto 4 hours prior to the departure time of the bus from orginating station of the route. Within 4 hours to the departure time of the bus, e-Tickets can not be cancelled through any mode i.e Online or at HRTC Counters.

** Please read Terms and Conditions on the Login Page for details.

NOTE: HRTC has full rights to change Bus fares/ cancellation rules any time Depending on the Rules and Regulations.

FAQs :
Why to travel in HRTC buses?
It is safe and comfortable. You can book the ticket online, at HRTC Booking Counters in advance.
Registration to book online is necessary (e-ticket)?
Yes, it is necessary to register, only than you can use this facility.

Does booking online (e-booking) cost me more?
Yes. For e-ticket we charge a 2.5 percent service charges, which are non-refundable in case of cancellation.

Amount debited but ticket is not booked (Not appearing in the Booking History), what should I do?
In case your amount has been debited, but ticket does not appear in your booking history then please mail us at hrtc [AT] hrtc.gov.in with details Reference Number generated at the time of booking process, Date of transaction, Name of Card Holder and Amount Debited. The amount debited will be refunded to your credit/debit card.

Does booking at HRTC Booking Counters cost me more?
No! There is no service charge / reservation charges at the HRTC Booking Counters.

To Carry ID proof while travelling using E-Ticket is compulsory?
Yes, you have to carry the ID Proof while travelling using an E-Ticket otherwise you may be asked to purchase a new ticket.
Is it mandatory to carry printout of E-Ticket?
Yes, you have to carry the printout of E-Ticket with you at the time of journey.