Organisation : Max Life insurance Co Ltd
Facility : Claim Procedure
Claim Procedure : https://www.maxlifeinsurance.com/
Home Page : http://www.maxlifeinsurance.com/
Claim Procedure :
At Max Life Insurance, we understand how important it is to stay protected against the uncertainties of life. And we believe it is our responsibility to offer you the best support in every possible manner in your hour of need.
Related : Max Life NRI Insurance : www.statusin.in/20211.html
With our Mission and guiding principle of being the ‘Fairest, Fastest and Friendliest’ in Claims processing, our dedicated team of expert claim assessors work sincerely towards keeping the promise we made. Our processes are designed to provide you a hassle-free claims experience and we are committed to providing the best in class service experience.
Claims Service Promise :
Fast settlement :
We will pay all death claims within 10 working days of receipt of all claim documents/ information. We shall pay interest @ 6% p.a. for any delays.
Claim assurance :
We ensure payment of all death claims for policies having completed 3 continuous years.
Advance account value payout :
We will pay fund value of all Unit Linked policies within two working days of claim Intimation.
Personalized assistance :
We assign a dedicated Claims Relationship Officer for all death claims
Documents Required :
How to register a claim? :
Life Claims :
We request you to submit the following documents to register a death claim :
Mandatory documents required :
** Original policy documents
** Original / Attested copy of Death Certificate Issued by local municipal authority.
** Death Claim Application Form (Form A)
** NEFT Mandate form attested by bank authorities alongwith cancelled cheque or bank account passbook.
** Nominee’s photo identity proof like copy of passport, PAN card, Voter identity card, Aadhar (UID) card etc.
Additional documents (as per the cause of death) :
Medical / Natural death:
** Attending Physician’s Statement (Form ‘C’).
** Medical records (Admission notes, Discharge/ Death Summary, Test reports etc.)
Accidental/ Unnatural Death:
** Copy of the First Information Report (FIR) or Panchanama/Police Complaint.
** Copy of Post Mortem Report (PMR) / Autopsy and Viscera report.
** Copy of the Final Police Investigation Report (FPIR)/Charge sheet.
Health Claims :
** Health Claim Notification to an insurance company that payment of an amount is due under the terms of the policy. Application Form (Details of Forms available under Claim Forms section).
** Attending physician’s statement
** Attested copies of all medical records
** NEFT Mandate Form
Group Claims :
Employer Employee Policies :
** Claim Form (GTL Employer Employee, EDLI, Gratuity) as applicable.
** Original/Attested copy of Death Certificate issued by municipal authorities.
** EFT Mandate form to be completed by nominee / policyholder along with the copy of the cancelled cheque wherein the name of the account holder is printed or copy of Bank pass book.
Non Employer Employee Policies: Lender Borrower & Non Lender Borrower Relationships:
Mandatory documents required :
** Certificate of Insurance.
** Original / Attested copy of Death Certificate Issued by local municipal authority.
** Claim Form (Lender Borrower/Non Lender Borrower) as applicable.
** NEFT Mandate form attested by bank authorities alongwith cancelled cheque or bank account passbook.
Additional documents (as per the cause of death) :
Medical / Natural death:
** Attending Physician’s Statement (Form ‘C’).
** Medical records (Admission notes, Discharge/ Death Summary, Test reports etc.)
Accidental/ Unnatural Death:
** Copy of the First Information Report (FIR) or Panchanama/Police Complaint.
** Copy of Post Mortem Report (PMR) / Autopsy and Viscera report.
** Copy of the Final Police Investigation Report (FPIR)/Charge shee