Organisation : Karnataka Principal Accountant General (A&E)
Facility : Online Grievance Redress System
Online Grievance : http://cagofindia.delhi.nic.in/cmis/main.asp
Website : http://agkar.cag.gov.in/
Online Grievance Redress System
Any person having grievance with any Entitlement function (GPF and Pension) discharged by the Accountants General can record his grievance online. Along with text of the grievance, relevant documents can also be uploaded.
Related / Similar Service : AG Karnataka Check GPF & Pension Status
Acknowledgments would be provided both via SMS and e-mail, along with status updates via SMS. The status of the grievance redress can also be viewed online on this site.
Citizens’ Charter of Accountants General :
Recognizing — the right of the pensioners to receive prompt settlement of their pensionary benefits and provident fund balance dues
Conscious of — our responsibility as scrutinizing and authorising authority
In Evidence — of our commitment to provide and maintain the highest quality of service
We Resolve
** To authorize pensionary benefits and provident fund dues within two months of receipt of the cases complete in all respects
** To address the concerned authorities, in respect of deficiencies and defects within one month; and, to keep the beneficiaries informed of such action
** To acknowledge receipt of all complaint cases within one week
** To furnish final replies to complaints relating to retirement benefits within two months of their receipt
** To furnish final replies to correspondence relating to discrepancies in general provident fund accounts within three months of receipt
We Further Resolve — to suitably disseminate knowledge and information on the procedures and processes to all stakeholders.
Acceptance of Fee :
According to the Right to Information (Regulation of Fee and Cost) Rules, 2005 as amended by the Right to Information (Regulation of Fee and Cost) Rules, 2006, an applicant can make payment of fee in cash or by demand draft or banker’s cheque or Indian Postal Order payable to the Accounts Officer of the public authority.
The public authority should ensure that payment by any of the above modes is not denied or the applicant is not compelled to draw IPO etc. in the name of any officer other than the Accounts Officer.
About Us :
There are four Accountant General Offices of Indian Audit and Accounts Department in the State of Karnataka. The vision of SAI India represents what we aspire to become We strive to be a global leader and initiator of national and international best practices in public sector auditing and accounting and recognised for independent, credible, balanced and timely reporting on public finance and governance.
They are :
** Office of the Accountant General (Accounts and Entitlements).
** Office of the Principal Accountant General( G&SSA).(General & Socail Sector Audit).
** Office of the Principal Accountant General (E&RSA) (Economic & Revenue Sector Audit).
** Office of the Principal Director of Audit (Central).
Contact Us :
Accountant General(A&E), Karnataka
Park House Road, Post Box. No: 5329
Bangalore- 560 001