Organisation : Karnataka Bank
Facility : Mobile Banking
Application Form here : https://www.statusin.in/uploads/21021-MobileBanking.pdf
Website : http://www.karnatakabank.com/ktk/MobileBanking.jsp#
Mobile Banking :
It is to accomplish our endeavor to create additional delivery channels to the customers, our Bank is launching yet another product by name KBL Mobile where a host of Banking services, within the specified limits, are made available at the pre-registered Mobile Phone Handsets.
Related / Similar Service : MoneyClick
The Mobile Banking Services was launched on 25th September 2012.
The features of our mobile banking services are explained here below:
Customer Registration/Activation Process :
You are required to register for KBL-Mobile at their respective base branches.
The branch will scrutinize the Mobile Banking Application , both for the existing and new customers by adhering to extant KYC norms and activate the facility.
On successful registration, Mobile banking User Id (existing CUSTOMER ID) and Mobile Banking Pin (MPIN) will be delivered to your registered mobile number through SMS.
You need to activate the registration from the registered mobile phone handset by using this User Id and MPIN which will enable you to login.The activation process is completed by online validation of the details and subsequent to this the activated user is forced to change the MPIN immediately.
Payments :
Utility Bill Payments
Change MPIN: Customer is provided with an option to change the M-PIN at his choice.
Feedback to Bank: Customer can give feed back to bank
Exceptional – features and options:
Account holders having registered mobile number with Bank can receive Money Instantly through IMPS ( Immediate Payment Service ) by providing the Mobile Number and MMID to remitter from other Bank.
TO GET MMID FOR YOUR ACCOUNTS, SEND MMID to 9880654321 from your mobile
Forgot MPIN:
If a mobile banking customer forgets MPIN, he/she can reset it on-line by providing the Customer ID number, Account number, Mobile number and Date of Birth and One Time Password (OTP) which will be sent to the registered mobile number. Alternatively, customer has the option to visit the branch and submit application requesting the base branch to Reset MPIN.
Mobile number change:
Any change in the mobile number the customer needs to submit an application to the branch for effecting the change and the New Mobile Number will be recognised with immediate effect once the user logs out and logs in again.
Mobile Lost :
A customer, who has lost the mobile hand set should immediately inform/request the branch during the business hours or the customer care centre after the business hours , over the telephone / or in person – to de-activate the mobile number from the Mobile Banking Linkand it will be carried out on verifying the customer credentials . The application Form also provides for request to deactivate on loss of Mobile Handset.
Mobile handset change:
In the case of high end mobile handsets enabled with J2ME(Java 2 Platform, Micro Edition), the customers need to inform the Bank before changing the hand set (either to the Branch or to the CCC) over telephone or in the prescribed application form for de-tagging the existing handset.
The de-tagging process will be carried out on complying with the due diligence. Using the new handset, customer should re-register for Mobile Banking Application by giving the valid M-Pin, Date of Birth, Account Number and Mobile Number.
Account number activation/De-activation:
** By default, all the accounts attached under a given Customer ID linked to the mobile number get activated for Mobile Banking except for Jointly Operated Account, Corporate Accounts, Overdraft Accounts and Freezed Accounts.
** All new Accounts, opened subsequently will be automatically activated under Mobile Banking Application except for Jointly Operated Account, Corporate Accounts, and Overdraft Accounts.
** For deactivating/activating a particular account later on, the customer has to submit a separate application form at the branch.
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