Organisation : Centralized Public Grievance Redress and Monitoring System (CPGRAMS)
Facility : Lodge Reminder/Clarification Form, FAQ
Website : https://connect.punjab.gov.in/service/grievance/gr1
CPGRAMS Reminder/Clarification Form
i) Enter Registration Number
ii) Enter Your Password(If any)
iii) Please type the characters appearing in the image below
iv) Click on Search Button
Related / Similar Service :
Public Grievances Registration & View Status
CPENGRAMS Submit Appeal Online
FAQ On CPGRAMS
Frequently Asked Questions FAQ On CPGRAMS
FAQ :
1 What are the contact details of the Department of Administrative Reforms and Public Grievances?
Department of Administrative Reforms and Public Grievances, 5th floor, Sardar Patel Bhavan, Sansad Marg, New Delhi – 110001.
Website: darpg.gov.in
Tele fax –91-11- 23741006
2. Where can the grievances be sent?
The grievances can be sent to :
a) The Department of Administrative Reforms and Public Grievances.(DAR&PG) (pgportal.gov.in)
b) The Department of Pensions and Pensioners’ Welfare.(DP&PW) (pgportal.gov.in/pension/)
The above nodal agencies receive grievances online through pgportal.gov.in as well as by post or by hand in person, from the public.
3. How do I lodge the grievance?
The grievances can be lodged online on pgportal.gov.in.
In cases where internet facility is not available or even otherwise, the citizen is free to send her/his grievance by Post. There is no prescribed format.
The grievance may be written on any plain sheet of paper or on a Postcard / Inland letter and addressed to the Department.
4. What happens when I lodge the grievance?
The grievance is acknowledged online or by post. A unique registration number is given to each grievance.
5. How do I track my grievance?
It may be tracked on the pgportal by clicking view status and entering the unique registration number.
6. What happens to the grievances? How are the grievances dealt with in Central Ministries/Departments?
Every Central Ministry / Department has designated a Joint Secretary or a Director / Deputy Secretary, as its ‘Director of Grievances’. He / She is the nodal officer for redress of grievances on work areas allocated to that particular Ministry / Department.
7. After redress, can the grievance be re-opened for further correspondence about it having been closed without details etc.?
No. In such situations, the citizen will have to lodge a fresh grievance drawing reference to the closed grievance, and call for details.
Sometimes, the details are sent by post and mentioned in the final report. The postal delivery may be awaited before lodging a fresh grievance.
8. What are the contact details of the Nodal Officers of Public Grievances in Ministries/Departments?
The list is accessible on the Department’s website at darpg.nic.in and at pgportal.gov.in. In addition to this, it is also available in the Citizen’s Charter of the Ministries/Departments hosted on their websites.
9. What is the system of granting personal hearing on grievances?
Every Wednesday of the week has been earmarked for receiving and hearing of grievances by the Director of Public Grievances in person.
10. What are the types of grievances which are not taken up for redress by the Department?
(a). Subjudice cases or any matter concerning judgment given by any court.
(b). Personal and family disputes.
(c). RTI matters.
(d). Anything that impacts upon territorial integrity of the country or friendly relations with other countries.
Some Important Information From Comments
Comments:
1. I have submitted my grievance on 15th December 2017 and same is disposed and case closed on 19th January 2018 but, I have not received any letter by post (or) mail (or) any conclusion in PDF. I request you, please look into the matter and provide me decision given by grievance officer. My grievance registration number is DATOM/E/2017/00482.
2. Regarding my grievance payment, I am unable to get any further information from the DFS (External Affairs). Hence, I pray your goodself to kindly turn your view to this poorer and thus help me to know the status of my grievance payment at the earliest and oblige. All the works have completed. Since the technical problems arising in the websites, I am unable to visit their sites. Help me to know the current status of my issue at the earliest.
Features of CPGRAMS
CPGRAMS, or Centralized Public Grievances Redress and Monitoring System, is an online platform that allows citizens to lodge grievances against government departments and organizations. The system was launched in 2005 by the Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS has a number of features that make it a powerful tool for citizen engagement and government accountability.
These features include:
** Online grievance registration: Citizens can lodge grievances online 24×7, from anywhere in the country.
** Automatic tracking: Once a grievance is registered, it is automatically tracked and monitored by the system. Citizens can also track the status of their grievances online.
** Multi-level redress: Grievances are redressed at multiple levels, from the department or organization where the grievance originated to the central government.
** Complaint management: The system provides a comprehensive complaint management system that helps to ensure that grievances are handled efficiently and effectively.
** Reporting: The system generates reports on the status of grievances, which are used to identify trends and areas for improvement.
View Comments (24)
Pmopg/d/2021/0192015 C.R.P.F.X. R.T.G.D. N.015280396 INDAL SINGH TOMAR
Pmopg/d/2021/0192015 श्रीमान जी से निवेदन है कि उचित उचित कार्यवाही की जाए मैं आपका आभारी रहूंगा
Pmopg/d/2021/0192015 श्रीमान जी मैं सीआरपीएफ में भर्ती हुआ था तब दौड़ हाई जंप लोंग जंप सभी शर्तों को पास किया उसके बाद मेडिकल में कक्षा तक उतरवा लेते हैं तब जाकर मेडिकल पास होता है वह सर मैंने किया श्रीमान जी हमारे साथ जो अन्याय हुआ है उसका संतोषजनक समाधान निकालना श्रीमान जी हमारे दसवीं (10)पास की अंकसूची और अन्य कागज अभी भी के रि पु बल शिवपुरी में है जिससे प्रार्थी को कहीं भी रोजगार नहीं मिला श्रीमान जी उचित कार्रवाई कर दया पूर्वक निर्णय लें
Pmopg/d/2021/0192015 माननीय प्रधानमंत्री श्री नरेंद्र मोदी जी से नम्र निवेदन है की प्रार्थी इंदल सिंह तोमर 2001 में सीआरपीएफ द्वारा भर्ती किया गया था उसके बाद 7 माह 15 दिन सीआरपीएफ में ट्रेनिंग की ट्रेनिंग के दौरान पीटी परेड एवं फायरिंग भी की श्रीमान जी से निवेदन है कि मैं अनफिट था मुझे सीआरपीएफ में भर्ती क्यों किया मुझे भर्ती किया गया तो निकाला क्यों गया श्रीमान जी मैंने 2001 में प्रार्थना पत्र उपमहानिरीक्षक के रि पु बल शिवपुरी सेक्टर कमान अधिकारी भोपाल होम मिनिस्टर दिल्ली को प्रार्थना पत्र सीआरपीएफ से निकालने के तुरंत बाद दिया था जिस पर किसी ने भी अमल नहीं किया उसके बाद मैंने न्यायालय मैं भी गया वहां से संतोषजनक समाधान नहीं हुआ इसलिए श्रीमान जी से निवेदन है कि प्रार्थी को ट्रेनिंग के दौरान कुछ भी बीमारी होती है तो उसकी जिम्मेदार सीआरपीएफ की है श्रीमान जी से निवेदन है की उचित से उचित कार्यवाही की जाए प्रार्थी आपका आभारी रहेगा प्रार्थी भूतपूर्व आर जी डी नंबर 015 28 0 396 इंदल सिंह तोमर
PMOPG/E/2019/0701256 MY QUESTION 7900 RUPEE 29/12/2018 TO STILL PENDING CIRCLE HEAD PANCHKULA NEELAM SHARMA NOT REPLY MY LETTER NO PMOPG/E/2019/06544877 DATED 12/11/2019 & 2ND LETTER PMOPG/E/2019/0701256 MY PROBLEM 7900/RUPEES BUT CIRCLE HEAD PANCHKULA SAYS ME 27/07/2021 BANK REPLY IS PER ATTACHMENT FILE AS SUCH CASE IS CLOSED SIR I CANNOT UNDERSTAND CIRCLE HEAD PANCHKULA & CIRCLE HEAD CHANDIGARH MISGUIDE P M NARENDER MODI MY ONE ENTRY 7900/RUPEES POOL ACCOUNT PUNJAB NATIONAL ATM DELHI BUT THEY ARE HARESH ME 29/12/2018 TO TILL DATE
MY COMPLAINT NUMBER IS GOVHY/E/2017/03477. STATUS SHOWS PENDING. PLEASE SOLVE MY PROBLEM SOON.
I have submitted my grievance on 15th December 2017 and same is disposed and case closed on 19th January 2018 but I have not received any letter by post (or) mail (or) any conclusion in PDF. I request you, please look into the matter and provide me decision given by grievance officer. My grievance registration number is DATOM/E/2017/00482.
Respected Sir, 12.01.2018
Sub: STATUS OF MY GRIEVANCE PAYMENT - reg.
Ref: DEABD/E/2017/34615 dt.22.12.2017.
Regarding my grievance payment, I am unable to get any further information from the DFS (External Affairs). Hence, I pray your goodself to kindly turn your view to this poorer and thus help me to know the status of my grievance payment at the earliest and oblige. All the works have completed. Since the technical problems arising in the websites, I am unable to visit their sites. Help me to know the current status of my issue at the earliest.
My registration number is DARPG/E/2017/06170 on pg.portal.gov.in dated 16.4.2017. But still there is no action taken till date. (i.e.26.6.2017 ). I am a senior citizen. I will remain thankful if you can solve my problem at the earliest.
How can I track my grievance? Please help me.
My grievance registration number is pmopg/d/2017/0149499. Till now no action is taken. Please solve my problem.
Sub: GRIEVANCE PAYMENT ADVISE - REG.
Ref:
GRIEVANCE LETTER No.0103573 dt.31.03.2016
FIRST GRIEVANCE REG. No.MEAPD;E/2016/2628 dt.26.08.2016
CURRENT GRIEVANCE REG. No.MEAPD/E/2017/00582 DT.27.02.2017
Till now, I am unable to get grievance payment advise from the PGPORTAL. Hence, I pray your goodselves to kindly consider my prayer sympathetically and thus help me to avail my grievance payment advise at the earliest and oblige.
Pardon me for the inconvenience caused to you in this regard.
Thanking you,
P.N.KRISHNAMOORTHY
MY COMPLAINT NO IS PMOPG / E / 2016 300588 dated 18/8/2016. BUT THERE IS NO RESPONSE.
My suggestion to PMO were registered at Regd NoPMOPG/D?2016/0390480 and forwarded to Chief Sec Govt Of Haryana vide letter noPMO PG/D/2016/0390480 dated 24.12.2016 but yet not responded. Please advise the progress&action taken report.
My registration number is pmopg/E/2016/0417286. But there is no action taken yet.
I COMPLAINT AGAINST MY PREVIOUS COMPANY MOHAN JUTE MILLS LTD AT RAIGARH. MY PF CODE NO IS CG/53. I already lodge a complain against this company at PF office Raipur. I already submitted all documents to pf office but commissioner G.M.KAHOO is not taking any action against this company. Company is not depositing any pf contribution in my account from 2010 to 2016 but pf office Raipur calling by letter to present their office every month and harass me. At present I am suffering acute financial crisis.
MY COMPLAINT NO IS PMOPG/E/2016/0145232.
My request no is PMOPG/D/2016/0254410. There is no action or response.
My number is PMOPG/E/2016/0425387.
I am From Indian Army. Army no is 15626988, pmopg /d/2016 /0274570, and Reminder also, but Army is not REINSTATING me. I am writing letters for 20 months. But there is no action. Please help me and REINSTATE ME into the Indian Army.
My no is Pmopg/d/2016/0289504. But no action had taken yet.
1- Grievance Petition No PMOPG/D/2016/0190603 dated 8.7.2016 and PMOPG/D/2016/0187652, DATED 6/7/2016.
2-Name- Ram Gopal
3-Action is awaited from your office. I have sent reminders dated 7/8/2016, 13/8/2016 and 17/8/2016.
My PAN is deleted By Income Tax Department. How to restore my Pan?