Status Check, Procedures, Facilities

Organization : IndiaFirst Life Insurance Company Ltd
Facility :Register & Track Claim

Home Page : https://www.indiafirstlife.com/
Claim Tracker here : https://www.indiafirstlife.com/

Know About Claim :

Ideally the claim documents should be submitted to us within a week of the unfortunate event.However,it for some unavoidable reasons the same cannot be done,then we should be informed as soon as possible.

Related : IndiaFirst Life Insurance Pay Policy Premium : www.statusin.in/4327.html

What are different options available to inform us about the claim-
** We have multiple options through which you can inform us about the claim.
** Bank Branches Visit any nearest Bank of Baroda or Andra Bank branch.
** Online Register the claim and even upload your claim documents in our ‘Claims’ section of our website indiafirstlife.com
** Call Center Call our Toll free No.1800 209 8700 and our representatives will guide you through the claim intimation process.
** Sales Advisor You may contact your sales advisor and hand over the claim documents.
** Your advisor’s contact details are available in your policy document.
** Courier You may directly write and send the claim documents to our Claims Department at the following address- Claim department,Indiafirst Life Insurance Company Ltd.,301,’B’ Wing,The Qube,Infinity park,Dindoshi – Film City Road, Malad(East),Mumbai -400097.

What documents are to be submitted for the processing of claim :
You need to provide following documents to us for your claims settlement
** Completely filled and signed Claim intimation Form
** Copy of Death Certificate *
** Physician Statement
** Copy of Claimant ID & Address Proof *
** Copy of Life Assured’s age proof *
** Copy of claimant’s Bank Passbook & Cancelled Cheque *
** Medical / Diagnosis Reports/ Discharge summary for the particular Treatment (In case death happened in Hospital)

How would the claim amount be paid-
All the payments are made through the National Electronic Fund Transfer(NEFT) only.Please do not forget to fill in the “Mode of Payment” section in the claim form.

What happens if the due premium is not paid-
It is important to pay your premiums on time to avoid policylapsation. No death benefit is payable in case of death when the policy has lapsed. In such a case we will only pay the Fund Value/Discontinued Fund Value,if any.

FAQs :
What is the claim process of India First Life Insurance Company?
3-Step Claim Process :
Step 1- Claim Registration :
Registration and submission of the required set of documents.
Step 2-Claim Assessment :
Claim assessors will review the documents and guide you through the process.

Step 3-Claim Settlement :
If the claim warrants no investigation and all the mandatory documents have been submitted, payment (if any) will be made through electronic transfer only

How can I register a claim with the company?
Register your claim in any of the following ways :
Online :
Online claim registration*
Email Us :
At claims.support [AT] indiafirstlife.com along with the soft copies of all the mandatory documents.
Call Us :
Call on 1800 209 8700* and our representative will guide you through the claim registration process.

Visit Us :
At the nearest Bank of Baroda or Andhra Bank Branch/FPC along with the soft/hard copies of all the mandatory documents.

*Kindly note that a claim will be formally registered only after receiving all the mandatory claim documents at the head office.

What is the time frame within which a claim has to be reported to the company?
Ideally you should report a claim within 30 to 60 days from the date of demise of the policyholder. This will help us settle your claim as soon as possible.