Organisation : Catholic Syrian Bank
Facility : Chillr Smartphone Application
Details : http://csb.co.in/mobile-banking
Website : http://www.csb.co.in/
Chillr Smartphone Application :
You should be a registered CSB Mobile Banking user in order to activate your Chillr account (powered by CSB)
MMID of your CSB account is required for activation of Chillr app.
M-PIN (of your Mobile Banking) is required for completing any financial transaction using Chillr App.
Related : CSB Mobile Banking : www.statusin.in/21590.html
Steps to generate MMID & M-PIN for Chillr app : (powered by CSB)
How to generate MMID:
If you already have MMID for your CSB account, you can directly key in the same and start using the app.
In case, you do not have MMID, you can generate MMID for your CSB account in below ways
Option 1 : – For registered CSB Mobile Banking users:
Log in to CSB Mobile app ? Go to ‘Settings’ ? Click ‘View/Generate MMID’.
Option 2 : – For customers not registered on CSB Mobile Banking:
If you are CSB Net Banking user:
Log in to CSB Net Banking ? Select ‘Mobile Banking’ menu ? Register for Mobile Banking service & generate M-PIN.
Log in to CSB Mobile app using User ID & M-PIN generated ? Go to ‘Settings’ ? Click ‘View/Generate MMID’.
If you are not a CSB Net/Mobile Banking user:
Visit nearest CSB branch for activating Net/Mobile Banking service.
OR
Download CSB Mobile app from Android, Windows or Apple store & place a request for registration.
Upon registration, generate MMID as per option 1 & 2 explained above and start using Chillr account.
How to generate M-PIN :
If you already have your Mobile Banking M-PIN, use the same for completing financial transaction in Chillr app.
In case, you do not have M-PIN,
you can generate M-PIN in below ways :
Option 1 : – For registered CSB Mobile Banking users:
If you have forgotten your M-PIN, request for physical copy of M-PIN via ‘Forgot MPIN’ link on CSB Mobile Banking app.
Option 2 : – For customers not registered on CSB Mobile Banking
If you are CSB Net Banking user,
Log in to CSB Net Banking ? Select ‘Mobile Banking’ menu ? Register for Mobile Banking service & generate M-PIN.
If you are not a CSB Net/Mobile Banking user
Visit nearest CSB branch for activating Net/Mobile Banking service.
OR
Download CSB Mobile app from Android, Windows or Apple store & place a request for registration and M-PIN generation.
Upon registration and receipt of M-PIN, generate MMID as per option 1 & 2 explained above and start using Chillr account.
Customer Support :
Should you need further assistance on using Chillr or come across any issues while using Chillr,
you can use:
In-app chat:
In-app chat is integrated in the Chillr App to provide immediate response to your queries.
Over call:
Talk one-on-one with Chillr’s Customer Care Executive. Call +91 484 6563333
Email :
Send an e-mail to support@chillr.in, mention your mobile number and issue & you will receive a resolution to your problem.
What is Chillr?
Chillr is a smartphone application that allows immediate transfer of money to friends in your phone book in an easy & secure manner.
Does Chillr work with all banks in India?
Chillr works with all banks that have IMPS enabled. Chillr is now available for all customers of CSB. As a CSB customer, you can also transfer money to your contacts having other bank accounts.
Do I have to transfer money from my bank account into a wallet?
No, there are no virtual wallets here. Chillr lets you make transactions directly from your CSB account. So it is not only convenient, but your money is always in trusted hands. Since you don’t have to make frequent trips to your ATM to withdraw cash, you tend to earn more interest income as more money stays with your bank.
Can I transfer money to an account in another bank?
Yes. You can send money to any other Chillr user not limiting to the bank account the recipient is connected with.
Do I need a specific mobile service provider?
Chillr works on any mobile service provider. All you need is a working internet connection on your smartphone (2G/EGDE/3G/HSPA/Wi-Fi)
Is Chillr free?
Downloading of Chillr App is free. CSB does not charge its customers for transactions on Chillr.
How do I get Chillr App?
Chillr can be downloaded for free on your smartphone App store. Chillr is available on Android, iPhone and Windows App store.
How fast is Chillr?
Once you select your friend and authorize the payment using your M-PIN the money should reach your friend’s account in not more than 30 seconds. There is no faster way to send money between bank accounts in India.
How do I send money using Chillr?
Sending money using Chillr is the simplest thing to do. Select your friend from the list, enter the amount and an optional remark, and authorize using your M-PIN and the money hits your friend’s bank account in seconds.
Can I send Chillr App invite to my friend?
Yes, you can invite anyone from your phone contacts from within the app.
Can I send money to someone even if I don’t have their mobile number?
Yes you can send money to someone even if you dont have their mobile number as long as you are physically near the person. The ”Near Me” feature will help you find other Chillr users near you. However you will need to turn on location services on your smartphone to be able to do this. Android version 1.12 and above includes a QR code generator and scanner which can be used to make a transaction with a user near you without having your location services on.
How safe is Chillr?
Every transaction done via Chillr requires the M-PIN which is known only to you. We trust that you do not share this PIN with anyone else or leave it in accessible places. All communication between Chillr and the bank happens in channel secured by HTTPS and PKI encryption.
What if I forget my M-PIN?
You can generate M-PIN in below ways :
Option 1 : – For registered CSB Mobile Banking users:
If you have forgotten your M-PIN, request for physical copy of M-PIN via ‘Forgot MPIN’ link on CSB Mobile Banking app.
Option 2 : – For customers not registered on CSB Mobile Banking:
If you are CSB Net Banking user:
Log in to CSB Net Banking ? Select ‘Mobile Banking’ menu ? Register for Mobile Banking service & generate M-PIN.
If you are not a CSB Net/Mobile Banking user:
Visit nearest CSB branch for activating Net/Mobile Banking service.
Download CSB Mobile app from Android, Windows or Apple store & place a request for registration and M-PIN generation.