Organization : Oriental Bank of Commerce
Facility : Submit Complaint Online
Home Page :https://www.pnbindia.in/
Complaint here :https://www.pnbindia.in/
Complaint Status : https://www.pnbindia.in/
Submit Complaint Online :
We, at Oriental Bank of Commerce, are committed to serve you to your satisfaction and make your experience of patronizing OBC an enjoyable one.
Related : Oriental Bank of Commerce Apply for Education Loan : www.statusin.in/5483.html
However, should you feel that our services are not up to the mark and wish to lodge your complaint, we welcome your valuable suggestions and feedback . Our endeavor shall be to convert your complaint into a compliment.
The matter may be brought to the notice of the concerned Branch Manager for its immediate redressal. Kindly obtain the complaint form from the branch and submit it against acknowledgement.
Complaint :
** Customer can use our “Online / Offline complaint module” available at this website.
** Customer can also use services of call centre for lodging their complaints.
For the following requirements, please contact our Call Centre on All India Toll Free Numbers (1800-180-1235) or Tolled Number (0124 – 2340940) :
** Balance & Transaction enquiry.
** Hot-listing of lost and damaged debit/ATM card.
* *Non-disbursement of cash from ATM
Grievance Redressal Mechanism
CUSTOMERS are requested to approach the BRANCH MANAGER in case of any grievances. If not satisfied, they may escalate the issue
The complaint in writing shall be duly signed by the complainant or his/her authorized representative ( other than the advocate ) stating clearly :
** Name and address of the complainant.
** Name and address of the branch or office of the bank against which the complaint is made.
** Reason(s) giving rise to the complaint along with date of reply/resolution given by the bank.
Banking Ombudsman (Rbi) :
If a customer is not satisfied with resolution of his/her grievances or he/she does not receive reply within a month of his/her complaint lodged at the level of CCSO (Internal Ombudsman), he/she can approach to the Banking Ombudsman at reserve bank of India.