Organisation : Corporation Bank
Facility : SMS Banking, Missed Call Enquiry Service
Applicable For : Corporation Bank Customers
Website : corpbank.com/e-banking/missed-call-enquiry
Details Here : corpbank.com/node/59105
I. Missed Call Enquiry Service :
Balance enquiry service in English and Hindi through Missed Call
** As a measure of extending additional service to the customers by leveraging Technology, the Bank has introduced Missed Call Service.
Related : Corporation Bank Mobile Banking : www.statusin.in/22084.html
All the customers who have registered their mobile numbers for SMS Banking can get their account balance by dialing the following numbers from their registered mobile number :
** Mobile Number on which customer has to call to get balance in Hindi is 09289792897 (For Domestic Customers)
** Mobile Number on which customer has to call to get balance in Hindi is 919289792897 (For customer residing in abroad)
** Mobile Number on which customer has to call to get balance in English is 09268892688 (For Domestic Customers)
** Mobile Number on which customer has to call to get balance in English is 919268892688 (For customer residing in abroad)
Prerequisite for This facility :
1. For having this customer should be a registered and activated for SMS banking. Per day only three times (including Hindi and English) customer can get balance alert through this facility.
2. In case the customers have more than one account of the same nature, then the default account will be the primary account registered for SMS banking.
However, the customers can change their default account by contacting the branch or sending the SMS as below CCPA<space>xxxxx. Here xxxxxx is the last 6-digit of the account number which the customer wants to make it as primary account.
II. SMS Banking :
1. Aadhaar Number Registering :
AADHAAR<space> 12-Digit Aadhaar Number<space>Account Number
E.g. If Aadhaar Number to be seeded is 526525365253 and 15 digit account number is SB\01\016253 then Message should be – AADHAAR 526525365253 016253 (Leave only one space after each input)
2. Activation of Service :
ACTIVATE PIN Primary A/c – For PIN actual 4-digit PIN No should be entered. PIN word shouldn’t be written. For Account No, last 6-digit Account Number should be entered.
For Example – If a customer has received PIN as 4576 and his account number is 0133/SB/01/034589, he should enter as follows ACTIVATE 4576 034589
Pl Note : Whatever might be the account type customer should type only last six digit of his account No. Following are some examples which will illustrate Assuming 4576 is PIN for all the cases
E.g 1. If account No is SB/01/002456 then he should send message as ACTIVATE 4576 002456
E.g 2. If account No is CBCA/01/125450 then he should send message as ACTIVATE 4576 125450
E.g 3. If account No is CLUCC/01/005123 then he should send message as ACTIVATE 4576 005123
IMP : Below mentioned are some of the common error cases which customer is doing due to which service is not getting activated.
1. Message will be sent without space as below ACTIVATE45762456
2. Message will be sent by typing entire account No as below ACTIVATE 4576 SB/01/002456.
3. Message will be sent by typing A/C after typing 4- digit PIN No like below ACTIVATE 4576 A/C 002456
4. Message will sent typing PIN NO along with 4-digit PIN no as below ACTIVATE PIN NO 4576 A/C 002456
5. Message will be sent by typing Alphabet ‘O’ instead of Zero ‘0’ as below ACTIVATE 4576 OO2456
3. Balance Enquiry :
CBAL – For Primary Account CBAL A/c Number – For Other Accounts E.g : If Account No(Primary) is SB/01/002323 format is as below : CBAL. If Account No(Non primart account) is SB/01/001234 format is as below : CBAL 001234. Note : For primary account No need to mention Account No
4. Last 3 Transactions :
CTRN – For Primary Account CTRN A/c Number – For Other Accounts E.g : If Account No(Primary) is SB/01/002323 format is as below : CTRN. If Account No(Non primart account) is SB/01/001234 format is as below : CTRN 001234. Note : For primary account No need to mention Account No.