Status Check, Procedures, Facilities

Organisation : Department of Power
Facility : Know your Consumer Id
Applicable For : Nagaland
Website : https://www.dopn.gov.in/dopn-portal/

Know your Consumer Id :

1. Provide your old consumer Id
2. Click on the Next button

Related : DOPN View & Pay Your Bill Nagaland : www.statusin.in/24432.html

FAQs :
1. What is an Energy Meter?
An electricity meter, electric meter, electrical meter, or energy meter is a device that measures the amount of electric energy consumed by a residence, a business, or an electrically powered device.

2. How to calculate the load to be applied for?
Connected load expressed in kW, means aggregate of the manufacturer’s rated capacity of all energy consuming devices or apparatus connected with the distribution licensee’s service line, on the consumer’s premises, which can be simultaneously used.

3. What is contract demand?
Contact demand expressed in kVA means the maximum demand contracted by the consumer in the agreement with the licensee and in absencae of such contract demand, the contract demand shall be determined in accordance with the relevant sections of tariff order approved by DoPN from time to time.

4. What is the Maximum Demand Indicator (MDI)? What is its significance for consumer?
Maximum Demand Indicator is an indication about the maximum demand used by the consumer for the duration of half-an-hour in the given period.

This parameter is significant both for consumer and the service company to decide the sanctioned load and also to plan the network capacity. Kindly note : Exceeding the sanctioned load/demand attracts the penalty

5. What is the meaning of down loading of parameter?
Various parameters measured and recorded by the instrument are finally downloaded for billing/ monitoring purpose. The downloading of parameter means transferring the parameters from meter to the records of DoPN.

Downloading can be manual i.e . by reading the LCD display recording on a notebook or using some MRI (Meter Reading Instrument ) gadgets.

6. What is the meaning of MRI reading ?
The gadget/equipment used for downloading data from meter is called Meter Reading Instrument (MRI). The biggest advantage of MRI reading is that it avoids human error in recording/ transfer of data.

7. What is AMR?
Downloading of the parameters using electronic gadgets/equipment which are attached to the meter without manual intervention is called Automatic Meter Reading (AMR) system.

The gadget /equipment attached to the meter downloads the parameter and then automatically communicate to the Data Center of DoPN.

8. Where to apply for registration of new connection?
To register a new connection request, customers may use following options :
** Visit to the Electrical Sub-Division to apply for new connection.

** Online through Customer Services section (Service Requests) on our website. This page allows customer to lodge request for services such as new connection, disconnection, load change, name change, category change, meter shifting etc.

9. What is theft of Electricity?
Dishonestly tapping connection directly from licensee’s supply line, tempering meter, damaging or destroy electric meter, apparatus etc. constitute theft of electricity.

10. Where to complain against theft of electricity?
Call our Customer Care Executive at 03862-237531. Or Electrical Sub-Division.