Organisation : Revenue Management System, Delhi Jal Board
Facility : DJB mSeva Mobile App
Applicable For : Delhi
Website : https://djb.gov.in/DJBRMSPortal/
mSeva Mobile App :
Delhi Jal Board now introduces yet another new age solution for all smart consumers. You can now download the DJB Mobile Application on your smart phone to view and pay your Water Bills with any time- anywhere convenience.
Related : DJB Know New KNO Delhi : www.statusin.in/24490.html
This application virtually brings the DJB office right before you. Just download from Google Playstore and find out how simple and easy it is.
Features :
** Instant self bill generation 24X7 anytime as per your convenience.
** Facilities of online payment, view & download previous bills and payment receipts etc.
** Simple & easy steps for registration and use.
Steps For Registration & Billing on Mobile App :
STEP 1 : Registration
Enter Registration Details
** Enter 10 digit KNO
** Enter 10 digit mobile number to receive OTP which will be sent for registration verification
** Enter your valid email Id
Note : On successful registration, SMS for OTP will be sent to your 10 digit mobile number entered above.
STEP 2 : Verification
** Enter Verification Details
** Enter OTP sent to you by SMS
** Password
Password Policy : Password Should Contain at least 6 Alpha Numeric Characters which should :
1.Contain at least one Uppercase Letter.
2.Contain at least one Lowercase Letter.
3.Contain at least one Numeric Character.
4.Contain at least one Special Character other than [‘ ” & ; : %] and blank space)
** Confirm Password
Note :
1. If KNO is already registered in Consumer Portal i.e. djb.gov.in, then use the same login ID and password for this App.
2. In case the consumer is not registered in Consumer Portal, then consumer must create new password as per password policy.
STEP 3 : Login
** Enter Login Details
** Enter 10 digit KNO
** Password
Note : On successful login, home screen will appear with different options.
STEP 4 : Generate Bill
** Ensure to turn on GPS
** Go to Generate Bill Option
** Details of last bill will be displayed
** Capture meter reading : capture the picture which will be used by DJB for Review & Audit
** Enter the Current meter read. Now, press ‘Generate Current Bill’ button. Wait till completion of processing
** Latest bill details will be displayed on screen
** Option is available to view/download pdf version of bill or proceed further for bill payment. Click either of the options
How to View & Download the Bill :
1. After login, please select ‘View & Download’ from the Home menu
2. Select the desired bill to be downloaded
How to make Payment :
1. After login, please select ‘Make Payment’ button from the Home menu
2. Select the desired payment option from the available list. After this, the screen will be redirected to Payment Gateway page
Note :
1. Payment amount should be equal or greater than account balance
2. Ensure that payment transaction is successfully completed before leaving the page
3. On successful completion of transaction, transaction Id will be received on registered mobile number through SMS
How to Download Payment Receipt :
1. After login, please select ‘Download receipt’ option from the Home menu
2. Selected payment receipt may be downloaded