Organisation : Haryana Urban Development Authority
Facility : Register & Track Grievance
Applicable For : Haryana
Website : https://www.huda.gov.in/Pages/default.aspx
Register Here : https://portal.intelenetglobal.com/HUDAGRIEVANCES/UserGrievances.aspx
Check Here : https://portal.intelenetglobal.com/HUDA/Executive/ServiceRequestStatusSearch.aspx
1. Register Grievance :
Please enter the following details to register your complaints,
Contact Details :
1.Enter First Name *
Related : HUDA Online Utility Reservation System Registration Haryana : www.statusin.in/25052.html
2. Enter Last Name
3. Enter Mobile *
4. Enter Email ID
Grievance Details :
5. Select Category *
6. Select Sub Category *
7. Select Urban Estate *
8. Select Location/Sector *
9. Select Landmark *
10. Enter Remarks
11. Click on the Submit Grievance Button
2. Track Your Grievance Status :
Enter the below details to check the Complaint Status,
1. Enter Grievance Id
2. Enter Phone Number
3. Click on the Search button
Grievance Redressal :
Through a right to approach concerned officers at various levels, if grievances are not settled at lower levels. For the work relating to Estate Offices, public can contact the Estate Officer/Administrator concerned and for work relating to Engineering Wing concerned SDE/XEN/SE.
Consumer’s Obligations :
The Haryana Urban Development Authority expects from all those who avails its various services :
** Not to approach touts or middlemen.
** To ensure timely deposit of all dues/installments/ground rent and other payments demanded from time to time.
** To adhere strictly to the terms and conditions of allotment and proper up keep and maintenance of the property.
The time schedule for various activities will be as follows.
| PPM Processes Hierarchy | |||
| Sr. No | Process Name | Hierarchy | Working Day to Process |
| 1. | Cancellation of Transfer Permission | Record Keeper | 2 |
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 2 | ||
| Total | 6 | ||
| 2. | Change of Number of Membership | Record Keeper | 2 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 3 | ||
| Zonal Administrator | 3 | ||
| Chief Administrator | 2 | ||
| Total | 14 | ||
| 3. | Change the Membership | Record Keeper | 2 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 2 | ||
| Total | 8 | ||
| 4. | Change the Size of Dwelling Units | Record Keeper | 2 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 3 | ||
| Zonal Administrator | 3 | ||
| Chief Administrator | 2 | ||
| Total | 14 | ||
| 5. | Condonation of Delay | Record Keeper | 1 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 2 | ||
| Zonal Administrator | 2 | ||
| Chief Administrator | 2 | ||
| Authority(FCTCP,DTCP,CA Huda) | 3 | ||
| Total | 13 | ||
| 6. | Conveyance Deed | Record Keeper | 3 |
| Accountant/Accounts Assistant | 4 | ||
| Assistant | 4 | ||
| Deputy superintendent/ Superintendent /AEO | 2 | ||
| Estate Officer | 3 | ||
| Total | 16 | ||
| 7. | De-Mortgage | Record Keeper | 2 |
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Total | 4 | ||
| 8. | DPC Certification | Sub Divisional Clerk | 2 |
| Junior Engineer | 6 | ||
| Total | 8 | ||
| 9. | Duplicate Papers | Record Keeper | 1 |
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 2 | ||
| Total | 4 | ||
| 10. | Floor-Wise Registration (Division of property) | Record Keeper | 2 |
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 2 | ||
| Estate Officer | 2 | ||
| Total | 8 | ||
| 11. | Independent Floor Re-Allotment letter | Record Keeper | 2 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 1 | ||
| Total | 6 | ||
| 12. | Independent Floor -Transfer Letter -Death | Record Keeper | 4 |
| Junior Engineer | 2 | ||
| Accountant/Accounts Assistant | 2 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 3 | ||
| ADA | 3 | ||
| Estate Officer | 2 | ||
| Total | 18 | ||
| 13. | Independent Floor-Transfer Permission -Court decree | Record Keeper | 4 |
| Junior Engineer | 4 | ||
| Accountant/Accounts Assistant | 2 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 2 | ||
| ADA | 2 | ||
| Estate Officer | 2 | ||
| Total | 18 | ||
| 14. | Independent Floor-Transfer Permission Letter | Record Keeper | 4 |
| Junior Engineer | 4 | ||
| Accountant/Accounts Assistant | 2 | ||
| Assistant | 2 | ||
| Deputy superintendent/ Superintendent /AEO | 2 | ||
| Estate Officer | 4 | ||
| Total | 18 | ||
| 15. | Inquiry Regarding Installments/Dues | Record Keeper | 2 |
| Accountant/Accounts Assistant | 2 | ||
| Assistant | 1 | ||
| Total | 5 | ||
| 16. | Mortgage | Record Keeper | 2 |
| Assistant | 1 | ||
| Accountant/Accounts Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 2 | ||
| Total | 7 | ||
| 17. | No Dues Certificate | Record Keeper | 2 |
| Assistant | 5 | ||
| Accountant/Accounts Assistant | 7 | ||
| Total | 14 | ||
| 18. | Non-Encumbrance Certificate | Record Keeper | 2 |
| Accountant/Accounts Assistant | 2 | ||
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Total | 6 | ||
| 19. | OC Certification | Sub Divisional Clerk | 1 |
| Junior Engineer | 5 | ||
| Record Keeper | 2 | ||
| Accountant/Accounts Assistant | 1 | ||
| Sub Divisional Engineer (S) | 1 | ||
| Estate Officer | 1 | ||
| Zonal Administrator | 2 | ||
| Junior Engineer | 1 | ||
| Estate Officer | 1 | ||
| Total | 15 | ||
| 20. | Physical Possession (Possession Certificate) | Junior Engineer | 1 |
| Record Keeper | 2 | ||
| Junior Engineer | 1 | ||
| Total | 4 | ||
| 21. | POC Certification | Sub Divisional Clerk | 1 |
| Junior Engineer | 5 | ||
| Record Keeper | 2 | ||
| Accountant/Accounts Assistant | 1 | ||
| Sub Divisional Engineer (S) | 1 | ||
| Estate Officer | 1 | ||
| Zonal Administrator | 2 | ||
| Junior Engineer | 1 | ||
| Estate Officer | 1 | ||
| Total | 15 | ||
| 22. | Re-Allotment Letter | Record Keeper | 2 |
| Accountant/Accounts Assistant | 1 | ||
| Assistant | 1 | ||
| Deputy superintendent/ Superintendent /AEO | 1 | ||
| Estate Officer | 2 | ||
| Total | 7 | ||
| 23. | Refund Application | Record Keeper | 2 |
| Assistant | 2 | ||
| Accountant/Accounts Assistant | 2 | ||
| Deputy superintendent | 2 | ||
| Estate Officer | 2 | ||
| Total | 10 | ||
| 24. | Removal of Misuse | Sub Divisional Clerk | 1 |
| Junior Engineer | 2 | ||
| Sub Divisional Engineer (S) | 1 | ||
| Estate Officer | 1 | ||
| Total | 5 | ||
| 25. | Site Demarcation | Sub Divisional Clerk | 1 |
| Junior Engineer | 2 | ||
About Us :
The Haryana Urban Development Authority, a statutory body of Haryana Government, was constituted under the Haryana Urban Development Authority Act, 1977.
HUDA, as an organization, has built cities on modern town planning concepts, fulfilling dreams of millions and emerged as an organization that others envy and copy while Haryana takes pride.
HUDA can take pride in its becoming an organization which has a social face and which enjoys tremendous credibility and respect not only in Haryana but all over India.
The functions of Haryana Urban Development Authority are :
1. To promote and secure development of urban areas in a systematic and planned way with the power to acquire sell and dispose off property, both movable and immovable.
2. Use this so acquired land for residential, industrial, recreational and commercial purpose.
3. To make available developed land to Haryana Housing Board and other bodies for providing houses to economically weaker sections of the society, and
4. To undertake building works.
Contact Us :
Haryana Urban Development Authority
HUDA Office Complex,
C – 3, Sector 6,
Panchkula, INDIA