Status Check, Procedures, Facilities

Organization : Ministry of External Affairs
Facility : Updates on Mobile Phone for Passport Application

Home Page : http://www.passportindia.gov.in/AppOnlineProject/welcomeLink
SMS Service : http://www.passportindia.gov.in/AppOnlineProject/online/PspStaticContent

Updates on Mobile Phone for Passport Application :

** Opt and enrol for Passport Seva Short Messaging Service (SMS SERVICE) to receive alerts and updates on your application.

Related : Steps To Submit An Application At Passport Seva Kendra : www.statusin.in/9081.html

** You may receive up to nine SMS on alerts and updates on your application based on its status and actions needed. Also, you can send an SMS query at any time to know the current status of your application.
** Please note that enrolment of SMS SERVICE is purely optional and Enrolment Charge is not a part of Passport Fee. If you choose not to enrol for SMS SERVICE, you will continue to receive the standard communications from Passport Seva (e.g. SMS on dispatch of your passport).
** You can enrol for SMS SERVICE by paying a one-time enrolment charge of Rs.35/- (THIRTY FIVE ONLY) inclusive of all taxes, payable in cash at the Passport Seva Kendra. Please read the terms and conditions carefully before enrolling for the SMS SERVICE.

Simple steps to enrol :
STEP Select ‘SMS Services’ while submitting application
STEP 2 Pay the Enrolment Charge in cash on visiting Passport Seva Kendra
You can enrol for SMS SERVICE while filling the application form or uploading the e-Form at Online Portal.

ALERTS :
For submission of documents, respond to notifications and collection of passport/PCC. For exceptions or errors in processing at any stage, penalty and Show Cause Notices.

UPDATES :
On police verification and Passport Printing/Dispatch

Track the status of your application :
by sending an SMS to 9704100100 in the format ‘<< STATUS >><< SPACE >><< File Number >>’, for example, STATUS BNG071268435013.

Any query/feedback :
related to SMS Services may be registered with the category ‘SMS Service’ in the User Assistance -> Information/Feedback/Grievance -> Feedback section.
As per regulatory requirements, SMS services are available only to Postpaid subscribers in state of Jammu & Kashmir.

TERMS AND CONDITIONS
** Passport Seva Short Messaging Service (SMS SERVICE) is offered by Tata Consultancy Services Ltd.
** ”SMS” referred herein are the SMS meant for the applicant enrolling for the Passport Seva SMS SERVICE and reference of ‘you’ herein is to the applicant enrolling for the Passport Seva SMS SERVICE. SMS will be sent only to the mobile number you have given in the application form.
** SMS will be sent from the time you enrol until the passport has been dispatched or rejected. In cases where follow-up action is initiated for a given passport, the applicant shall receive additionally the corresponding SMS update/alert for such initiated follow-up action.
** SMS provided to Passport Seva applicants is a service entirely at the option of the interested applicants and provides the applicants with information on pre-defined stages of their passport application.