Organization : Railway Claims & Refunds
Facility : Registration of Compensation Claim through Web
Home Page : https://claims.indianrail.gov.in/
Register here : https://claims.indianrail.gov.in/claims/claims.webreg?webclmno=
Registration of Compensation Claim through Web
(Claim for Damage/Shortage/Loss/Non Delivery of Goods/Parcel/Luggage)
** Enter Nature of Claim*
** Enter Invoice Nature ,RR/PWB/LT No,
Related : Indian Railways Register Goods Refund Claim & Check Status : www.statusin.in/5093.html
** Date of Booking Click to Select Date of Booking
** From Statin-Search Station To Station Search Station
** Enter Amount Claimed
** Enter Vehicle Reg. No.(if Vehicle case)
** Enter Party Name,Address & Phone Number
** Enter Mobile No, City, Fax,Pin Code & Email
** Enter State & Remarks
Caution :
As per section 149 of the Railways Act, 1989, if any person requiring compensation from a railway administration for loss, destruction, damage, deterioration or non-delivery of any consignment makes a claim which is false or which he knows or believes to be false or does not believe to be true, he shall be punishable with imprisonment for a term which may extend to three years, or with fine, or with both.
Railway Claim (Goods/Animals) :
A railway claim may be defined as a formal demand by the rightful claimant for compensation in respect of the goods or animals entrusted to the Railway Administration for carriage from one station to the other and that have not reached the destination in the condition handed over by virtue of –
** Complete non-delivery of the consignment.
** Partial delivery of the consignment.
** Pilferage, damage, deterioration of packages.
** Rotting of perishables like fruits and vegetables.
False Claims :
Section 149 Making a false claim for compensation
If any person requiring compensation from a railway administration for loss, destruction, damage, deterioration or non-delivery of any consignment makes a claim which is false or which he knows or believes to be false or does not believe to be true, he shall be punishable with imprisonment for a term which may extend to three years, or with fine, or with both.
Time-barred claims :
As per the provision in Section 106 of the Railways Act, 1989, claims for non-delivery or partial delivery or damage of consignment has to be filed within 6 months from the date of booking of the consignment. After expiry of the period of six months, the case becomes time-barred and are generally not entertained. The General Managers of zonal railways are however, empowered to settle time-barred cases at their discretion after satisfying themselves about the reasonableness of late filing of claims.
Suit-barred claims :
The definition of suit-barred cases may be seen in the light of item Nos. 10 & 11 of Part II of the schedule of the Indian Limitation Act 1963
Claims for unbooked luggage :
No compensation is payable for unbooked luggage or luggage which is in the care and custody of the passenger.