Organization : Ministry of Corporate Affairs
Facility :User Complaints & Track Status
Home Page : http://www.mca.gov.in/MCA21/compGriev.html
Complaint here : http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&mode=46
Grievance here : http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&mode=47
Suggestion here : http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&mode=49
Query here : http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&mode=48
Track Status : http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&mode=45
User Complaints & Grievances :
Complaint :
Raise complaint or concerns with respect to MCA21 services
Related : Ministry of Corporate Affairs Guidelines For Annual e-Filing : www.statusin.in/3225.html
Grievance :
Raise a grievance (Please use this link only if you are a MCA Employee/Ex-employee)
Suggestion :
Provide your valuable feedback and suggestions for future improvements
Query :
Ask information or guidance with respect to MCA21 services
Track Status :
Track the status of the registered ticket
How can I file a service related complaint?:
You can file a service related complaint if you are facing technical issues in using any of the MCA services offered at Official website. Some examples are, you are unable to attach a DSC on an eForm or you are not able to upload an eForm.
To create a service related complaint, follow the steps given below :
1. Click the MCA Services tab. The list of MCA Services is displayed.
2. Under the Complaints section, click the Create Service Related Complaint menu. The Register Your Complaints/Query/Suggestion page is displayed.
3. In the Name of Person field, enter your name.
4. In the City field, enter your city.
5. In the Country field, enter your country.
6. In the Mobile Number field, enter your mobile phone number.
7. In the Email Id field, enter your email id.
8. In the Type drop-down list, select the relevant option.
9. In the Category drop-down list, select the relevant option based on the problem faced. Based on the option selected in the Category drop-down list, the options in the Sub Category drop-down list is populated.
10. In the Sub Category drop-down list, select the relevant option based on the problem faced.
11. In the Severity drop-down list, select the relevant option from High, Medium and Low option.
12. If you are an MCA employee, in the For MCA Offices drop-down list, select your office type.
13. In the Description of Problem box, enter the description of problem. Detailed description will help the technical team resolve the issue more effectively.
14. In the Company Name filed, enter your company name.
15. In the CIN filed, enter your CIN of your company, if the problem is related to a company filing or service.
16. In case you are facing a technical issue when filing any eForm dealing with DIN processing, in the DIN field, enter the DIN.
17. In case category of complaint is eFiling, enter the SRN generated in the SRN field.
18. In the Date field, enter the date of SRN generated.
19. In the FORM ID drop-down list, enter the Form Number of the eForm filed or for which you are facing issues.
20. In the Size of eForm (In MB) field, enter the size of eForm that you are trying to upload.
21. The Logged Date & Time field is populated with current system date and time.
22. Click the Submit button. A confirmation message to confirm the details entered is displayed.
23. Click OK to proceed. Ticket details along with ticket number are displayed. In addition, an e mail is sent to user on email id and mobile number mentioned in the complaint screen.
About Us :
The Ministry is primarily concerned with administration of the Companies Act 2013, the Companies Act 1956, the Limited Liability Partnership Act, 2008 & other allied Acts and rules & regulations framed there-under mainly for regulating the functioning of the corporate sector in accordance with law.
The Ministry is also responsible for administering the Competition Act, 2002 to prevent practices having adverse effect on competition, to promote and sustain competition in markets, to protect the interests of consumers through the commission set up under the Act.
Besides, it exercises supervision over the three professional bodies, namely, Institute of Chartered Accountants of India(ICAI), Institute of Company Secretaries of India(ICSI) and the Institute of Cost Accountants of India (ICAI) which are constituted under three separate Acts of the Parliament for proper and orderly growth of the professions concerned.
The Ministry also has the responsibility of carrying out the functions of the Central Government relating to administration of Partnership Act, 1932, the Companies (Donations to National Funds) Act, 1951 and Societies Registration Act, 1980.