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IndusInd Bank QuickPay Service : indusind.com

Organisation : IndusInd Bank
Service Name : QuickPay Service
Applicable States/ UTs : All Over India
Applicable For : IndusInd Bank Account Holders
Home Page : http://www.indusind.com/
Details Here : http://www.indusind.com/personal-banking/payment-service/services/quickpay.html

QuickPay Service :

IndusInd Bank Quickpay is an instant, easy way of sending money as e-gift cards or e-cheques to anyone, anywhere, anytime with just their E-mail ID or Mobile Number and sharing it on Whatsapp, Facebook or Twitter.

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An IndusInd bank customer can initiate a Quickpay transfer from the bank’s website or using the Net Banking or on Twitter instantly with a personalized message and with the choice of greeting.

The sender gets an Insta code that is shared with the recipient for completing the transfer. The recipient gets a personalized E-mail or SMS with the transfer details with the link to redeem the gift or money into their account.

Quickpay is instant and 24*7, so that the customer can send an e-cheque or e-gift anytime anywhere. The transfer limits are Rs.10, 000 per transaction and Rs. 50,000 per day per customer.

How To Use :
The service is exclusively available for IndusInd customers, send money by
** Visiting quickpay.indusind.com/ or by clicking QuickPay under Quick Services tab
** Logging in to IndusNet and visiting the funds transfer section

FAQs :
1. Are there any charges for using the Service?
No. It is absolutely free.

2. How do my funds get transferred to the beneficiary?
Once you initiate a Quickpay, we send a link to the beneficiary where he/she can enter his/her Account Number, Bank Name, IFSC code and receive funds. Only the banks which are supported for IMPS transactions will be displayed in the drop down.

3. How long does it take for recipient to receive funds?
The recipient gets the funds instantly subject to availability of funds in your account!

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4. My account got debited but the recipient did not receive the money, what should I do?
If you get an SMS from us that your transaction was timed out, the funds will be credited to the recipient/beneficiary within 3 working days.

Please quote the transaction reference number that you received on the SMS to the recipient to check with his/her bank after 2 working days, if still he/she has not received the credit.

5. My beneficiary/recipient has not received funds, what could have been wrong?
Please check if the beneficiary has entered his/her account details and IFSC code within 48 hours from the time they have initiated the transaction.

You can remind them about the link by re-sending the link within the transaction history option. If he/she has entered the correct bank details and your account has been debited, they should receive the funds instantly.

6. Who is eligible to avail the service?
All customers of IndusInd bank using IndusNet with transactional rights and/or have an active Debit card can avail the service.IndusNet users with only a Credit Card relationship cannot avail the QuickPay service.

7. What is a Instacode?
Instacode is a One Time Password generated by the system and sent to the remitter via SMS. Instacode has to be shared with the recipient for them to receive funds into their account.

You can re-generate one before 48 hours from the initial transaction, from transaction history in case you would like to generate a new code and share it with the recipient.

8. Can I cancel a transaction?
You can cancel a transaction by visiting the transaction history section as long as the funds are not debited from your account.

9. How can I view my transactions?
You can view or cancel your transaction (as long as it is not debited from your account) under transaction history section.

Categories: Bank
Tags: indusind.com
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