Status Check, Procedures, Facilities

Organisation : South Bihar Power Distribution Company Ltd
Service Name : Prepaid Meter Online Recharge
Applicable States/ UTs : Bihar
Home Page : https://sbpdcl.co.in/(S(okydogtjnsmbxcxkwupnzvnv))/frmHome.aspx

SBPDCL Prepaid Meter Online Recharge

Prepaid Meter Online Recharge. Generate Meter recharge Token on internet and make payments through debit or credit cards.

Related / Similar Service :
SBPDCL Online Complaint Registration & Check Status

sbpdcl.co.in Payment Receipt Download

Call Centre Toll Free No. 18002333435 (For Muncipal Corporation Area Only). For queries related to your online payment transactions, please contact hpl [AT] hplindia.com

FAQ On SBPDCL Prepaid Meter

1. How Meter re-allotment process works?
Meter Re-allotment : Re-allotment process shall be used in some particular cases, i.e. damage of meter installed at consumer premises, temporary consumer.

Example : If a consumer “A” have meter “1” and meter “1” get damaged than a new meter “2” shall be installed at consumer “A’s” premise. Meter “1” shall be disconnected from consumer “A” and then Meter “2” shall be allotted to consumer “A” by re-allotment process, after registering of meter “2”.

2. Explain Emergency credit in prepayment meter?
Prepaid meter has features to shall not disconnect the power supply in particular conditions even if meter credit is over. In these particular conditions meter shall run continue and meter amount shall increase in negative.

One of these conditions is “Emergency Credit”. Meter is programmed for Emergency Credit by generating tokens from vending station, and shall not disconnect Load for credit balance in negative up to Emergency credit. The Emergency credit is decided by utility.

3. What is FAC?
FAC is stated for Fuel Adjustment Charges. This is charges adjusted for per unit rate along with rate tariff.FAC may be positive or negative to increase or decrease the rate tariff applied for per unit kwh.

4. What is Rebate?
Rebate is the rate in percentage that is given to consumer for an amount greater than a particular amount. Rebate is applied as decided by utility.

5. What are the Happy Hours?
Prepaid meter has features to shall not disconnect the power supply in particular conditions even if meter credit is over. In these particular conditions meter shall run continue and meter amount shall increase in negative.

One of these conditions is “Happy hours”. Meter is programmed for happy hours, and shall not disconnect power supply for these happy hours even the amount in meter is over. These happy hours are 17:30 to 11:00, Sunday and fixed holidays (26 Jan., 15 Aug., 2 Oct. etc).

New Connection Enquiry Status

Please enter the below details to check your New Connection Enquiry Status,
1. Enter Temporary Registration No
2. Enter Order Number
3. Click on the Submit button

Functions of SBPDCL

The South Bihar Power Distribution Company Limited (SBPDCL) is a state-owned enterprise that is responsible for the distribution of electricity in the southern part of the Indian state of Bihar. SBPDCL was incorporated in 2008 and is headquartered in Patna.

The functions of SBPDCL include:
** Generation: SBPDCL does not generate any electricity. It purchases electricity from the Bihar State Power Holding Company Limited (BSPHCL) and distributes it to its consumers.
** Transmission: SBPDCL does not own any transmission lines. It uses the transmission lines owned by BSPHCL to transmit electricity from the generating stations to its distribution network.
** Distribution: SBPDCL is responsible for the distribution of electricity to its consumers. It has a network of over 100,000 kilometers of distribution lines and over 2 million electricity meters.
** Customer service: SBPDCL is responsible for providing customer service to its consumers. It has a call center and a network of customer service centers to assist its consumers with their electricity-related queries and problems.
** Meter reading and billing: SBPDCL is responsible for reading and billing its consumers for electricity consumption. It uses a variety of methods to read meters, including manual reading, remote reading, and smart meter reading.
** Revenue collection: SBPDCL is responsible for collecting revenue from its consumers for electricity consumption. It uses a variety of methods to collect revenue, including cash collection, online payment, and bill payment through banks and other financial institutions.
** Loss management: SBPDCL is responsible for managing losses in its distribution network. It uses a variety of methods to manage losses, including technical losses, commercial losses, and theft.