Status Check, Procedures, Facilities

Organisation : Tripura State Electricity Corporation Ltd
Service Name : Apply for New Connection
Applicable States/ UTs : Tripura
Website : https://www.tsecl.in/

TSECL Apply for New Connection

To Apply for New Connection you have to enter the following details,

Related : TSECL Online Electricity Bill Payment Tripura : www.statusin.in/4473.html

Application Form

1. Select Title
2. Enter First Name
3. Enter Last Name
4. Enter House Number
5. Enter Street
6. Enter Pincode
7. Select District
8. Enter City
9. Enter Nearest Pole Id
10. Enter Phone Number
11. Enter Mobile Number
12. Enter Email
13. Click on the Submit button

Note :
Please carry the hardcopy of the downloaded form along with supporting documents to the sub divisional office for further processing.

Payment Gateway/ Net Banking Disclaimer

Bill payments by you to TSECL may be made through an electronic and automated collection and remittance service (the “Payment Gateway” & “ Internet Banking”) hosted by TSECL’s designated bank.

The Payment Gateway/ Internet Banking service is provided to you in order to facilitate access to view and pay your bills online.

TSECL makes no representation of any kind, express or implied, as to the operation of the Payment Gateway. You expressly agree that your use of this online payment service is entirely at your own risk.

Transaction Charge

You will borne the necessary transaction charge plus service tax as applicable for online payment of your electricity bill as optional payment mechanism. This charge will be taken by e-payment solution provider for giving this service. Charges are mentioned in TSECL Portal when user proceeds for online payment.

Transaction Process / Refund Policy

Consumer is to be ensured that transaction id has been generated and if the same has not been generated, she/he has to make the payment of bill afresh to avoid disconnection.

Refund of the money due to above unsuccessful transaction, she/he has to be taken up the matter with the respective issuer bank. TSECL will not be responsible for such of refund.

There are three ways of transaction flow –
1. Amount is debited from consumer’s account and success message is shown in TSECL Portal. Connection does not break.
2. Connection breaks before amount is debited from user’s account. There should not be any issue as consumer’s bank/card account is not debited.

3. Connection breaks after amount is debited from user’s account but payment status is not shown in TSECL Portal. Successful payments will be settled during reconciliation process between TSECL and Billdesk. Consumer can pay again to make sure that he/she gets transaction receipt.

In case of double (or multiple payment) of same bill, the extra amount will be saved as credit. This will be adjusted in the next bills.

Receipt Generation

You will get receipt of exact bill amount paid by you. An e-mail will also be sent to your registered e-mail address mentioning the payment information.

Limitation of Liability

TSECL has made this service available to you as a matter of convenience. TSECL expressly disclaims any claim or liability arising out of the provision of this service.

You agree and acknowledge that you shall be solely responsible for your conduct and that TSECL reserves the right to terminate your rights to use the service immediately.

In no way shall TSECL or its affiliates be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with use of the Payment Gateway.