Status Check, Procedures, Facilities

Organisation : Delhi Transport Corporation (DTC)
Service Name : Apply For Bus Pass Online
Applicable State/UT: Delhi
Website : http://dtcpass.delhi.gov.in/home.jsp

How To Apply For DTC Bus Pass?

DTC is issuing Bus passes to students, senior citizen etc.

Related / Similar Facility : DTC Delhi e-Bus Pass

Just follow the simple steps mentioned below to apply for “DTC Bus Pass” online.

Steps:
Step-1 : Go to the link http://dtcpass.delhi.gov.in/home.jsp
Step-2 : Click on the “Apply For New Bus Pass”

Step-3 : Fill the Online Application Form
Step-4 : Make The Payment Online
Step-5 : Bus Pass Delivered in 5 Working Days

DTC Bus Pass Charges

FAQ On DTC Bus Pass

Can all types of bus passes be made online?
No, only general bus passes can be made online at present. Other concessional bus passes (e.g. student pass, senior citizen pass etc.) will continue to be available through the existing offline process.

What additional charges for buying online bus pass?
Apart from the above charges, the following charges will be applicable:

** Printing and stationary charges of Rs. 15/- for each pass.
** Speed Post charges of Rs 18/- for local area pin codes and Rs 41/- for non-local area pin codes for each pass.
** Any Bank Charges charged by bank for each online transaction should be borne by customer, which will vary from bank to bank.

Can bus passes be still made offline at DTC pass sections?
Yes, applicant can also buy all types bus passes through offline procedure at any of the pass section of DTC. Existing Procedure for making bus passes in offline mode at DTC pass sections will remain the same.

Can I renew my offline bus pass online?
No, user can not renew any bus pass online.

Can I use the bus pass as an ID card?
No, bus pass can only be used for travelling purposes in DTC & Cluster buses only.

Can I take a printout of my online bus pass?
No, you can only apply for the bus pass online and thereafter bus pass will be delivered at your residence via Speed post.

What is required to apply for an online bus pass?
You will need the following to apply for a non-concessional bus pass online:

** Your scanned copy of passport sized photo with full face visible (image size limit 20Kb-50Kb).
** Valid mobile phone number for receiving alerts/ OTP.
** Valid payment method (Debit Card/Credit Card/Net banking).

What is the minimum age to apply for a bus pass?
Above 5 years.

Can I change the applicant details or edit the form after submitting the online form?
No, you cannot edit form details after final submission. In case of rejection of application due to incomplete address or blurred photo, you will be given an option to change address and photo only.

To which areas are the Bus Pass delivery services available? What are the delivery charges?
The delivery services are available all over India. Postal delivery charges would be applicable as per actual charges levied by India Post.

In how much time will I receive the bus pass?
The applicant will receive the bus pass within 5 working days excluding date of transaction of payment.

In how much time will I receive the refund after cancellation of bus pass?
The time for the refund varies from bank to bank. It is usually processed within 7 to 14 working days.

In case of lost/damaged bus pass, can I apply online for a duplicate bus pass?
In case of lost/damaged bus pass, no duplicate pass will be issued. Applicants will have to apply for a new bus pass.

Contact

Pass Section,
Delhi Transport Corporation,
Scindia House, KG Marg
Connaught Place, New Delhi 110 001.

Phone number: 011-23737180, 011-23752770 Ext.226.
Mobile number: 8744073213

Benefits of DTC Bus Pass

Here are some of the benefits of a DTC bus pass:
** Convenience: DTC bus passes allow you to travel without having to worry about buying tickets every time you want to take a bus. This can save you time and hassle, especially if you travel frequently.
** Cost-effectiveness: DTC bus passes are usually cheaper than buying tickets every time you want to travel. This can save you money in the long run, especially if you travel frequently.
** Flexibility: DTC bus passes can be used on any DTC bus, which gives you a lot of flexibility when it comes to planning your travel.
** Environmentally friendly: DTC buses are a more environmentally friendly way to travel than cars. This is because they produce fewer emissions and help to reduce traffic congestion.