BBPS Bharat Bill Payment System : bharatbillpay.com

Jency

On November 9, 2020

Organisation : National Payments Corporation of India
Facility Name : Bharat Bill Payment System
Applicable For : Indian Citizens
Applicable States/UTs : All India
Website : https://www.bharatbillpay.com/

Contents : hide

1 NPCI Bharat Bill Payment System

NPCI Bharat Bill Payment System

Centralised Bill Payment System For Everyday Recurring Payments

Pay Bills For

** Electricity
** Gas
** Water
** Telecom
** Insurance
** Loan Repayments
** Education
** Fastag Recharge

Benefits

** Anytime, anywhere bill payment [One platform to pay all your bills]
** One-stop destination for all recurring payments [Get instant confirmation of your transaction]
** Get instant confirmation with Be-assured to be together [Certain, reliable & safe transactions]
** Convenient, reliable and safe transactions [One place to address all your complaints]
** One place for easier consumer redressal

How To Pay Bill?

Online Payment

** Login/Connect at any Bank/non-bank application (e.g. website-net banking/app/wallet) with the Bharat BillPay icon or B icon under BillPay or Bill Payments tab.
** Consumer can select the category and the biller for which the bill is to be paid.
** Basis on input of key parameters, Consumer will get his bill details.
** Consumer to Verify and re-check the amount to be paid and consumer can pay through net-banking/wallet/UPI/ card etc. whichever option is accepted at the particular site/app.
** The consumer gets an instant confirmation on the screen mobile/web with Be-assured logo.

Physical Payment

** Connect with any of the nearest Bharat BilPay agent outlet or bank branch or any Bharat BillPay service point.
** Mention the name and the type of the biller.
** Verify and re-check the amount to be paid and consumer can pay through cash/card etc. whichever is accepted at the particular agent outlet/branch/Aadhar Payments etc.
** The agent outlet/branch initiates the final payment for the bill.
** The consumer gets an instant confirmation of the bill paid through a physical bill receipt with Be-assured mark.

Payment Modes

** Internet Banking
** UPI
** Credit Card
** Prepaid card
** Debit Card
** Cash
** IMPS
** NEFT
** Wallet
** AEPS
** Account Transfer
** BHARAT QR
** USSD

How Can I Raise A Complaint?
A customer can raise a complaint directly from any bank application/BBPS Website. There could be two type of complaints a. Transaction based complaint: This type of complaint is raised by a customer either for a successful / pending / failed transaction. The customer can initiate a complaint either at an agent outlet/ bank-channel or the BBPS website.

Mobile No. or Transaction ID will be used as a unique reference number for raising complaints. b. Service based complaint: This type of complaint is raised by a customer for non-transactional issues Transaction based complaints will undergo validation at CU and biller OU levels

Complaint Status:
A status will be assigned to each complaint, below are the various statuses and their description. Step 1: Enter Complaint ID, Mobile No. or Date range Step 2: View details and status Complaint Status: Logged, Assigned, Pending with BBPOU, Resolved, Re-assigned, Escalated.