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TNT Express Track & Trace : Check Your Shipment

Organisation : TNT Express India
Facility Name : Track Your Shipment
Website :https://www.tnt.com/express/en_in/site/shipping-tools/tracking.html

TNT Express Track & Trace

TNT Express India, “Track & Trace” Track Your Shipment Facility

Related / Similar Facility : DHL Online Shipment Tracking System

How To Track Shipment?

Just follow the simple steps mentioned below to track your shipment.

Steps:
Step-1 : Go to the link https://www.tnt.com/express/en_in/site/shipping-tools/tracking.html
Step-2 : Select the option Shipment Number (or) Customer Reference
Step-3 : Then Enter the Shipment Number (or) Customer Reference Number
Step-4 : Click on the “Search” button.

About Shipment Number:
You can find the shipment number in your confirmation email or on the collection manifest (under the barcode). Did you know you can search for multiple shipments at once? Simply use a comma to separate the shipment numbers.

About Customer Reference:
This is an optional reference provided during the booking of the shipment. If you don’t have one, please track using the shipment number. Did you know you can search for multiple shipments at once? Simply use a comma to separate the references.

Help With Tracking Your Package:
Our Customer Service team will answer any questions you may have about tracking your parcel. They can also explain any tracking statuses you’re unsure of. You can contact them here. To try and save you some time, below are a few questions we’re often asked about tracking packages. You might find a quick answer.

Easier Tracking With Notifications:
Stop with the searching and let your shipment updates come to you. Just download our app and enable notifications. We’ll then let you know every time the status of your shipment changes.

FAQs

Why isn’t my package showing up when I type in my shipment number?
It can take up to an hour for a shipment to appear in our system. Give it a bit of time then try tracking your parcel again. Shipments stay in our system for approximately 90 days.

Why does my shipment number bring up shipments that aren’t mine?
We handle over two million shipments a month. That means the eight- or nine-digit numbers used to track parcels get reused every three or four weeks. The shipment number used to track parcels may not be unique to your shipment. This means that your number might bring up a selection of shipments. You can identify your shipment from the returned results by date, origin and destination.

Track & Trace tells me I’ve missed my delivery. Can I rearrange it?
Of course. If the driver left a ‘We Missed You’ card, you or your customer can use it to arrange another delivery. No card? Just get in touch. You’ll need your shipment number and the delivery address to hand. Please note: shipments can only be redelivered between Monday and Friday.

How do I get Proof of Delivery (PoD) for my delivered shipment?
You can get your PoD signature image from all our shipping tools, such as myTNT.

Categories: Track/Cancel Order
Tags: tnt.com
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