Status Check, Procedures, Facilities

Organization : Paschim Gujarat Vij Company Limited
Facility :Complaint Registration Via Online/ SMS

Home Page :https://www.pgvcl.in:7015/PortalWeb/appmanager/LaunchPortal/LaunchDesktop
Register here :https://www.pgvcl.in:7015/PortalWeb/appmanager/LaunchPortal/LaunchDesktop?_nfpb=true&_nffvid=%2FPortalWeb%2Fpages%2Fcc%2FnonConsumerComplain.jspx&_pageLabel=NonConsumerComplaint&_windowLabel=NonConsumerComplaint#wlp_NonConsumerComplaint

PGVCL SMS Complain Procedure

Now you can book your Power Complaint through SMS :
Send SMS on 8469155333 to book your power compliant

Related : PGVCL Online Payment Consumer Complaint/ Suggestion Form : www.statusin.in/9444.html

Complaint Type Codes as Below :
Complaint Type Complaint Code
Billing Complaint 1
Interruption in power Complaint/No Power 2
Meter Related Complaint 3
Other Complaint 4
Over Head Lines Complaint 5
Quality of Power Complaint 6
Refund Related Complaint 7
Service Conn. Complaint 8

Note :
** There should be single space between COMP, Consumer Number and Complaint Type Code.
** Enter Complaint Type Code from above mentioned list. If complaint type code is not entered then it will be treated as default option “2”.
** Enter Consumer Number which is mentioned in your electricity bill.
** To get list of Complaint Type and Complaint Type Code on your mobile, type Help and send SMS on 8469155333.
** Once your complaint is logged successfully, you will receive complaint number on your mobile.

PGVCL Quick Online Payment

1. Fill all the necessary details in Payment Detail and submit the request.
2. Verify Payment Detail and process further by clicking on the Pay Now button.
3. Quick Online Pay screen will be redirected to Payment Gateway.

4. After completion of payment, Payment Acknowledgement will be displayed.
5. You may take a print-out of the payment acknowledgement by clicking on the Save & Print button.

6. Transaction processing fees for Net Banking is Nil for one transaction per bill. For more than one transaction per bill, processing charges of Rs. 2.50 per transaction shall be debited to the consumers.

7. Wallets and other EBPP channels is Nil for one transaction per bill.For more than one transaction per bill, processing charges of Rs. 2.50 per transaction shall be debited to the consumers.

8. Transaction processing fees for Debit Cards is 0.75% of Transaction amount for value upto Rs. 2000.00/- Plus Applicable Service Tax, 1.00% of Transaction amount for value above Rs. 2000.00/- Plus Applicable Service Tax [Subject to Min of Rs. 5.00/- Plus Applicable Service Tax] will be charged to the customer.

9. Transaction processing fees for Credit Cards is 1.00% of Transaction amount Plus Applicable Service Tax [Subject to Min of Rs. 5.00/- Plus Applicable Service Tax] will be charged to the customer.

About Us :
Paschim Gujarat Vij Company Limited – (PGVCL) is the largest Power Distribution utility in the Gujarat. The Company was incorporated on 15th September 2003. The erstwhile Gujarat Electricity Board was unbundled pursuant to Power Sector Reforms initiated by State Government into Seven Companies including PGVCL. The commercial operations were entrusted to Company with effect from 1st April-2005 with unbundling of Gujarat Electricity Board. The Company is wholly own subsidiary of Gujarat Urja Vikas Nigam Limited (GUVNL) a Government of Gujarat undertakin

FAQ On PGVCL

Frequently Asked Questions FAQ On PGVCL

Q: What is Paschim Gujarat Vij Company Limited (PGVCL)?
A: Paschim Gujarat Vij Company Limited (PGVCL) is a state-owned electricity distribution company operating in the western region of Gujarat, India. It is responsible for the distribution and supply of electricity to several districts in the state.

Q: What are the services provided by PGVCL?
A: PGVCL provides various services related to electricity distribution. Some of the key services include:
** Supply of electricity to residential, commercial, and industrial consumers.
** New connection requests for electricity.
** Meter installation, meter reading, and billing.
** Bill payment options and procedures.
** Grievance redressal for electricity-related issues.
** Power outage reporting and restoration.

Q: How can I apply for a new electricity connection from PGVCL?
A: To apply for a new electricity connection from PGVCL, you can visit their official website or the nearest PGVCL office. The application process typically involves submitting the required documents, completing the application form, and paying the necessary fees. Specific procedures and requirements may vary, so it’s recommended to check the PGVCL website or contact their customer service for detailed instructions.