Organisation : The State Trading Corporation of India Ltd
Facility Name : Public Grievances Redressal Mechanism
Applicable For : Any member of the public
Website : http://www.stclimited.co.in/online-complaints/add-complaint
Public Grievances Redressal Mechanism
Any member of the public who has any grievance against the Corporation or wants any information / clarification etc. may approach Director of Grievances or any of the Public Grievance Redressal Officers (PGRO) who shall make all possible efforts to redress the grievance. It would be the Corporation’s effort to address every grievance within two months.
Related / Similar Facility : Central Grievance Redressal & Management System (CGRMS)
How To Submit Complaint Online?
Step-1 : Go to the link http://www.stclimited.co.in/
Step-2 : Fill required details
Step-3 : Submit form
Guidelines For Lodging A Complaint
** Furnishing of correct name and complete address (not only the PO Box number) is mandatory. No action is taken on the anonymous/pseudonymous complaints. A complaint shall be entertained only on verification of the identity of the applicant.
** Complaint should be specific with relevant details and references.
** Complaints regarding corruption, forgery, cheating, misappropriation favors, willful negligence, reckless in decision making, blatant violation of laid down systems and procedures, irregularities and exercise of delegated powers are deemed to have a Vigilance angle.
** Complaints regarding the matters already pending in any legal court or arbitration shall not be entertained
** In case of false/motivated complaint causing harassment to officials, action may be taken against the complainant.
** This complaint system is not for use by STC employees.
How To Check Complaint Status Online?
Step-1 : Go to the link http://www.stclimited.co.in/check-complaints
Step-2 : Enter the complaint Number
Step-3 : Click on Submit button.
Name/Designation/Address of PGRO :
Shri D P Mishra
Director of Public Grievances & Public Grievance Redressal Officer,
Chief General Manager,
STC of India Limited
Jawahar Vyapar Bhawan
Tolstoy Marg, New Delhi – 110001
Phno : + 91 11 23462141
Email: dpmishra@stclimited.co.in
List of Public Grievance Redressal Officers
| Name / Designation / Address of PGRO | Telephone No. | |
| Agra Shri Ajay Rawat Manager The State Trading Corporation of India Limited Bharatpur House Civil Liners, M G Road,Agra – 282002 |
+91 562 2521224
|
agra@stclimited.co.in |
| Ahmedabad
Shri Suresh Kumar |
+91-79-26594000,
+91-79- 26589514 |
ahmedabad@stclimited.co.in |
| Bangalore /Hyderabad Shri Bura Srinivasa Rao Chief Manager, The State Trading Corporation of India Ltd.”STC Trade Centre”, 10-A, 6th Floor, No. 7/A, Nandini Layout, Bangalore – 560096 |
+91 80 23198801
+91 80 23198810 |
bangalore@stclimited.co.in |
| Chennai Ms. B. K. Meera Chief Manager,The State Trading Corporation of India Ltd.STC Trade Centre,A-29, Thiru-Vika Industrial Estate Chennai – 600032 |
+91 44 22500352 | chennai@stclimited.co.in |
| Jalandhar Shri Rajendra Rawat, Chief Manager, The STC of India Limited A-6, Sports and Surgical Goods Complex Kapurthala Road Jalandhar – 144021 |
+91 181 2651110 | jalandhar@stclimited.co.in |
| Kolkata Shri Rohit Kumar, ManagerThe STC of India Limited “Geetanjali Apartment”, 9th Floor, 8-B, Middleton Street, Kolkata-700 071 |
+91 33 29730622
|
kolkata@stclimited.co.in |
| Mumbai Shri Pramod Kumar Kumawat,Manager, The STC of India Ltd Unit No.1, 2 & 3, A-Wing,Ground Floor, Classique Centre Premises Co-op. Society ltd., 26, Mahal Industrial Estate, Opp. SBI, Off Mahakali Caves Road, Paper Box Road,Andheri (East) Mumbai – 400093 |
09967360919 | mumbai@stcl |