Status Check, Procedures, Facilities

Organisation : Tata Power Company Ltd Maharashtra
Facility : Application for Changeover Connection, SMS Service
Home Page : https://www.tatapower.com/
Download Forms here :https://www.tatapower.com/

Procedure to Change from R-Infra

Submit the Power Supply Application Form along with the following :
** Recent R-Infra paid bill copy
** Photo identity proof
** Ownership proof
** Security deposit and registration fee by cash/ cheque in favor of The Tata Power Company Ltd

Related / Similar Service :
Tata Power Quick Bill Pay Mumbai

What is the procedure to change from R-Infra to Tata Power for the entire society :
To initiate this process, every individual society member to submit the Power Supply Application Form along with the following :
** Recent R-Infra paid bill copy
** Photo identity proof
** Ownership proof
** Security deposit and registration fee by cash/ cheque in favor of The Tata Power Company Ltd
For society meters, registration certificate needs to be provided additionally.

When will I get Tata power Supply :
After submission of completed application form along with necessary documents and payments, power supply changeover will be effected within 30 days.

Who will look after the complaints after changeover to Tata Power- :
Tata Power will be the single point contact for all complaints, queries and requests. Tata Power shall co-ordinate with R-infra for resolution of technical complaints.

Why are changeover customers charged Wheeling Charges & Wheeling Loss- :
These charges are paid to RInfra-D as per the MERC order, towards usage of their infrastructure for wheeling the power.

A changeover customer has three options :
** Retain the R-infra-D meter
** Install Tata Power meter
** Purchase own new meter.

Tata Power SMS Service

We are happy to announce that in addition to the facility of knowing your outstanding amount through an SMS, we have launched 6 more facilities wherein you can get details about your Tata Power account by sending a simple SMS to 9223170707.

Currently, to know the Outstanding Amount of your bill, you can SMS OA<space>Your Consumer number. e.g. OA 900000012345.

You will now be able to obtain your bill’s Prompt Payment Discount Date, Due Date, Last Paid Amount, the Security Deposit Available, the Security Amount Due and the Status of Your Service Request/Complaint.

Information regarding all the afore-mentioned details can be obtained through an SMS sent with certain codes, details of which are mentioned below.
1. To know the Prompt Payment Discount Date of your latest bill, please SMS DISCDATE<space> Your Consumer number. e.g. DISCDATE 900000012345

2. To know the Due Date of your latest bill, please SMS DUEDATE<space>Your Consumer number. e.g. DUEDATE 900000012345
3. To know the last paid amount, please SMS AMTPAID <space>Your Consumer number. e.g. AMTPAID 900000012345

4. To know the Security Deposit Available, please SMS SDAV<space>Your Consumer number. e.g. SDAV 900000012345
5. To know the Security Deposit Due, please SMS SDDUE <space>Your Consumer number. e.g. SDDUE 900000012345.

6. To know the Status of your Service Request/Complaint registered with us, please SMS STAT<space>Your Service Request Number. e.g. STAT 500012345.

FAQ On Tata Power SMS Service

1. How much will I be charged for this SMS?
The charges are as per your tariff plan with your mobile service provider. There is no special charge for this SMS.

2. In case I send an SMS and I do not get a response, what should I do?
We request you to check the following :
a) Have you sent the SMS in the correct format- e.g.“DISCDATE<space> Your Consumer Number”?
b) Has the SMS been sent to 9223170707 (without pre-fixing “91” or “0”).
c) Have you received the delivery acknowledgment from your mobile service provider?

If no, we request you to contact your mobile service provider. If all the above-mentioned points are ok, please call our round-the-clock toll free number 1800 209 5161 and our team will be happy to assist you with information.

About Us :
Welcome to Tata Power Consumer Care Portal. We at Tata Power, have been constantly striving to innovate and provide services to exceed Consumer expectations. Through this portal, we are attempting to reach out to all our Consumers who will find it convenient to seek information and do meaningful transactions.

The design and content of this portal has been done keeping Consumers’ convenience and needs in mind. We hope you find it a worthwhile experience and the navigation user friendly.

Functions of Tata Power

Tata Power is an Indian electric utility company based in Mumbai, Maharashtra, India and is part of the Tata Group. The core business of the company is to generate, transmit and distribute electricity. With an installed electricity generation capacity of 14,076 MW, it is India’s largest integrated power company. Tata Power has been ranked 3rd in 2017 Responsible Business Rankings developed by IIM Udaipur. In February 2017, Tata Power became the first Indian company to ship over 1 GW solar modules.

The functions of Tata Power include:
** Generation: Tata Power generates electricity from a variety of sources, including thermal, hydro, solar, and wind.
** Transmission: Tata Power transmits electricity from its generation plants to its distribution network.
** Distribution: Tata Power distributes electricity to its customers in Mumbai, Delhi, Ajmer, and the entire state of Odisha.
** Power services: Tata Power offers a variety of power services, including energy efficiency, smart metering, and renewable energy solutions.
** Next-generation customer solutions: Tata Power offers a variety of next-generation customer solutions, including solar rooftop, EV charging stations, and home automation.