Organisation : Indian Railway Catering and Tourism Corporation Ltd. (IRCTC)
Facility Name : Retiring Rooms
Applicable State/UT : All India
Website : https://www.rr.irctc.co.in/#/home
What is IRCTC Retiring Rooms?
IRCTC is operating the Retiring Rooms at 14 stations on PPP model, which are at Bilaspur, Jaipur, Kacheguda, Madurai, Tirupati, Udupi, Lucknow NE, Madgaon, Thivim, Sealdah, Tiruchirapalli, Ahmedabad, TATA and Vadodara. IRCTC web enabled reservation site is www.rr.irctctourism.com.
Related / Similar Facility : Indian Railway IRCTC Hotel Booking
FAQ On IRCTC Retiring Rooms
Frequently Asked Questions FAQ On IRCTC Retiring Rooms
Q1. What is the duration of Booking ?
Minimum 12 Hrs to Maximum 48 Hrs. However, hourly booking is also available at select stations.
Q2. What are the rules for Cancellation of Retiring Rooms?
1.Deduction of 20% of the booking amount if cancelled 2 days in advance excluding the day of occupation (First Day)
2.Deduction of 50% of the booking amount if cancelled one day in advance excluding the day of occupation (First Day).
3.No refund shall be admissible in case of cancellation of retiring room booking on the same day.
4.Passenger wise cancellation is not allowed, Only Room/bed wise cancellation is allowed.
5.If more than one room/dormitory is booked and cancellation is being done for few room/dormitory then cancellation rule 1, 2 and 3 will be applicable for room/dormitory as per case.
Q3. How would be the room Accommodation?
Permissible combinations as are under:
** For one passenger, one Single Bed Room or One Double Bed Room or One Bed in Dormitory can be can be allocated.
** For two passengers, One Double Bed Room or Two Beds in Dormitory can be allocated.
** For three passengers, (one Double Bed Room + One Single Bed Room) or Three Beds in Dormitory can be allocated.
** For four passengers, Two Double Bed Rooms or Four beds in Dormitory can be allocated.
** For five passengers, Two Double Bed Rooms or Five beds in Dormitory can be allocated.
** For Six passengers, Two Double Bed Rooms or Six beds in Dormitory can be allocated.
Q4. How is IRCTC Service Charge being charged?
IRCTC Service Charge of Rs.20/- upto 24hrs for a Retiring Room and Rs.10/- upto 24hrs for a Dormitory Bed and of Rs.40/- from 24hrs to 48hrs for a Retiring Room and Rs.20/- from 24hrs to 48 hrs for a Dormitory Bed will be levied. GST will be applicable on IRCTC service charge. Service charge levied is not refundable.
Q5. What is the Hourly Booking of Retiring Room ?
General Rule:
1. Reservation Period:
Minimum allowed reservation period is 3 hrs and maximum reservation period is 48 hrs for the available rooms and dormitories.
2. Non- Principal Block:
The 12 hrs period from 09 hrs to 21 hrs called as Non-Principal Block. The Non-Principal block can be booked hourly i.e. minimum 3 hrs and beyond.
3. Principal Block:
The 12 hrs period from 21 hrs to 09 hrs called as Principal Block. The principal block cannot be booked partially i.e hourly bookings would be Not allowed in Principal Block in general.
Example:
(i).If the requested reservation Check -in is prior to the 21 hrs and check- out is after 21 hrs and before the 9 hrs then reservation would be allowed from prior to the 21 hrs to the 09 hrs.
(ii).If the requested reservation Check -in is after the 21 hrs and before the 9 hrs while check- out is 09 hrs or after the 9 hrs then reservation would be allowed from 21 hrs to 09 hrs or after the 9 hrs.
(iii).If the requested reservation Check -in is after the 21 hrs and before the 9 hrs while check- out before 09 hrs then reservation would be allowed from 21 hrs to 09 hrs.
(iv).if the requested reservation check – in prior to the 21 hrs and check – out is after the 09 hrs then reservation would be allowed for the requested period.
Note: The hourly booking would be allowed in the Principal Block for any rooms/dormitories only if the booking of the principal block get checked -out earlier to the schedule check out (on or after 09 hrs) i.e. prior to the 09 hrs.
Contact
Call : 1800110139/0755-6698100/4090400
Email : retiringroom[at]irctc[dot]co[dot]in