Organisation : VRL Travels
Facility Name : Track Bus Online
Applicable State/UT : All India
Website : https://www.vrlbus.in/#/
How To Track VRL Travels Bus Online?
To track VRL Travels Bus online, Follow the below steps
Related / Similar Facility : VRL Travels Online Bus Ticket Booking
Step-1 : Go to the link https://www.vrlbus.in
Step-2 : Enter the Ticket Number (or) Vehicle Number
Step-3 : Click on Search button
VRL Travels Cancellation & Refund Policy
1. The ticket is valid for the particular journey to which it is issued.
2. The company undertaken no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management. However, proportionate refund of fare will be allowed in case no alternate arrangement is made.
3. Tickets are not transferable. The management reserves the right to off-load passengers who are travelling on incorrect tickets, disturbing the co-passengers and also drunken passengers, without refund.
4. The management reserves the right to cancel, postpone, change or delay the vehicle without assigning any reason and to change the sitting arrangements in case of emergency.
5. The management is not responsible for your luggage / baggage / belongings inside the bus / office and disputed value should be within Rs.1000/-. If passenger carries any luggage or parcel worth more than Rs.1000/- will be at passenger’s risk.
6. Passengers are requested to report 15 minutes in advance. The bus will not wait for passengers who are late. No Refund for untravelled ticket.
7. Passengers are required to produce Govt. issued ID proof compulsory while boarding the bus.
8. One passenger is allowed to carry the baggage upto 20 kg and ticket will be charged for child above 1 year of age.
9. Co-Seats of lady passenger to be confirmed to lady passenger only, no accommodation given to male passenger.
10. Pets, Contraband and explosive articles are not allowed in the coach.
12. The coaches and the passengers are covered by insurance. In the event of accidents and consequential injury, loss of life and other damages, such contingencies are covered by the insurance.
13. No tips shall be paid to operating crew and No video service between 11.00 PM to 6.00 AM.
14. For ticket cancellation and any other changes the customer has to visit nearest company office / agency with copy of govt.issuied id proof and respective ticket copy. Telephonic request / mail will not be entertained.
15. All disputes are subject to exclusive jurisdiction of the courts at HUBBALLI ONLY.
| Cancellation Charges (On Value of travel tickets) | ||
| Hours before Dep. | Charges | *NO CANCELLATION ALLOWED 4 HRS PRIOR TO DEP OF BUS. For Online Ticket Refunds, Service Charges as applicable. |
| 24 to 48 Hrs. and above | 25 % | |
| Below 24 Hrs. | 50 % | |
In respect of tickets canceled by the passenger, Accounts Department of VRL Logistics Ltd will refund the amount applicable to the concerned Credit card / Debit Card / Online banking account.
In respect of refunds due to ticket not booked but amount debited to passenger’s account, passenger is required to send e-mail to feedback@vrllogistics.com mentioning ORDER NUMBER of transaction. Accounts Department will verify the details and refund the amount to the concerned Credit card/Online banking account.
In respect of refunds due to software Problem, Ticket not booked or any cancellation of service by VRL. Refunds to passengers will be given normally in 15 working days, after the cancellation of ticket or receiptof e-mail. If refunds are delayed, passengers may contact VRL Customer Care.
Note : For Online Ticket Refunds, Service Charges as applicable.
Contact
Call : 0836 2307300
Email : feedback@vrllogistics.com
Services Offered By VRL Travels
VRL Travels offers a variety of services, including:
** Intercity bus services: VRL Travels operates intercity bus services to over 100 destinations across India.
** AC bus services: VRL Travels also offers AC bus services to select destinations.
** Sleeper bus services: VRL Travels offers sleeper bus services to select destinations.
** Volvo bus services: VRL Travels also offers Volvo bus services to select destinations.
** Online booking: VRL Travels offers online booking for its bus services.
** Call center: VRL Travels also has a call center that can be used to book bus tickets and get information about bus services.