Status Check, Procedures, Facilities

Organization :Delhi Jal Board
Facility :Apply for Mutation of Water Connection

Home Page :https://djb.gov.in/DJBRMSPortal/portal/newConnection.html
Apply here :https://djb.gov.in/DJBRMSPortal/portal/mutation.html

How to Apply for Mutation of Water Connection?

The application can be made Online or can be obtained from the DJB office.

Related : Delhi Jal Board Revenue Management System View Balance & Last Receipt : www.statusin.in/9440.html

The filled application fortransfer of name is to be submitted in the office of the concerned ZRO(W) alongwith following :
** In case of purchase of property by the applicant : Attested copies of sale deed of the property in question in the name of the applicant.
** Attested copy of ‘succession certificate’ or attested ‘NOC’ from the other co-owners etc., in case of death of original water connection holder.
** An affidavitindemnifying DJB from any legal dispute, duly attested by Notary Public.
** Copy of last paid bill of water charges.
** Mutation fee/ transfer charges to be deposited in concerned ZRO(W) office(This is optional).

Mutation fee :
Mutation fee is charged at Rs. 100/- presently. Also the occupier security and water advances along with meter security will be taken as applicable.

Documents to be Attatched :
** Photocopy of last Bill of Water Charges*
** Photocopy of G.P.A/Sale Deed/Will Deed/Registry*
** Photocopy of N.O.C/Death Certificate of Previous Owner/Indemnity Bond having clause of NOC , no dispute on ownership of the property as applicable
** Notarized Declaration Certificate/Affidavit
** Mutation Letter from House Tax Department
** Identity proof*

Revenue management system :
RMS (Revenue Management System) is a solution for the automation of Collection, Billing, Meteringfunctions of Delhi Jal Board. It is designed, developed and maintained by TCS. As part of this project,
The consumers of DJB will have access to lot of services including SMS Facility,Online Payment, Onlineapplication submission along with grievance raising and application tracking. RMS system will help inimproving the process efficiency so as to provide the consumers of DJB with better services. With the
help of RMS, The Consumers of DJB will have access to the following services which are available oninternet.

FAQ On Delhi Jal Board

Is it mandatory to upload the picture of meter read to generate the bill ?
Yes, taking the picture from the same mobile phone and from within the App with turn ON status of GPS is mandatory for uploading the reading and generation of bill.

What is the purpose of this image ?
The image of the meter reading will be used for review & audit by Delhi Jal Board.
How many times can I generate bill using this App in a round ?
Bill can be generated only once during a bill round.

When can I start generating bills from the App after registration ?
The consumers who register for self bill generation using the App can start self bill generation from next billing round. DJB will make effort to notify the registered consumers via SMS on their registered mobile number.

Can I import the meter read picture from any other source into App for generating the bill ?
No. The picture should be taken from same mobile phone and from within the App with turn ON status of GPS.

What if I miss generating the bill timely from the App ?
If consumer misses to generate the bill during billing round, no bill will be generated during that round. However, during succeeding round it will be mandatory for the registered consumer to generate the bill from the App.

In case, no bill is generated during 2 consecutive rounds, self billing will be deactivated and consumer has to re-register for availing the facility.

Can I use more than 1 KNO from same mobile number ?
Yes, all the KNOs must be registered through the App.
Can I pay the bill of another KNO ?
Bill generation and payment can be made only for the registered KNOs from the App.

If I miss to downloadsave the bill after generating the bill, where will I found my generated bill ?
All generated bills & payment receipts can be downloaded from Home menu where consumer will find options of ‘Download Bill’ and ‘Download Payment Receipt’.

Functions of Delhi Jal Board

The Delhi Jal Board (DJB) is a government agency responsible for the supply of potable water to the National Capital Territory of Delhi, India. It was constituted on 6 April 1998 through an Act of the Delhi Legislative Assembly incorporating the previous Delhi Water Supply and Sewage Disposal Undertaking. DJB is also responsible for treatment and disposal of waste water.

The functions of DJB include:
** Production and distribution of potable water
** Collection, treatment and disposal of waste water
** Maintenance of water supply and sewage infrastructure
** Water quality monitoring
** Customer service