Organisation : Airfield Express
Facility Name : Track Your Shipment
Applicable State/UT : All India
Website : https://www.airfield.co.in/index.aspx
How To Track Airfield Express Shipment Online?
To Track Airfield Express Shipment Online, Follow the below steps
Related / Similar Facility : Accord Global Express Shipment Tracking
Steps:
Step-1 : Go to the link https://www.airfield.co.in/AE-Tracking-System.aspx
Step-2 : Enter the AWB Number (Eg.P10600878545) and
Step-3 : Click On Track Button
FAQ On Airfield Express Tracking
How do I Track my parcel?
You can track your parcel on our website. You’ll need your parcel number. It’s really easy! Just enter your details here: Track(AE Tracking System) and off you go.
Why is there no tracking against my parcel?
This could be down to a few things… If you have just ordered your goods it may take a short time for the parcel information to be updated on our systems. If you have had your parcel number for more than a day and there is no tracking information, please contact the sender to verify the number is correct and that the parcel has been booked with Airfield Express.
There has been no tracking update for several days, what should I do?
If there has been no update for a couple of days and it has gone beyond the expected delivery date, please use the webchat facility and an advisor will be able to help you.
Will I be notified of any planned delays to routes?
We will notify you by email if we are aware of any bad weather or road closures that will affect your collections or deliveries. Please speak to your account manager however if you have any individual queries.
What is a parcel ID or AWB number?
** It’s a unique code that allows us to track your parcel. It’s usually between 8 and 20 digits long. Here are some examples: P123456789000 S123456789000 V123456789000, I123456789000,
** You may have been provided a Unique Parcel No / AWB No / Docket No. This will help you to track your Parcel on our Website Tracking or you can contact our Customer Support Team for update by quoting this AWB No.
** If we missed you and left a card there will be an 8-digit Reference number printed on card for any query you may have, while contacting your Account Manager or the Customer Care Executive for assistance.
** If you don’t have a parcel number please speaks to the sender of the parcel to provide you to the number printed on the AWB No above the Barcode.
Can I change my delivery time?
Unfortunately, you are unable to change the delivery time window online. Please contact our customer service team who will be happy to assist you.
Why was my delivery time missed?
We’re sorry if this has caused you any inconvenience. Our estimated two-hour delivery window is generated by the route the driver will take to deliver all parcels for that day. Sometimes the driver may experience traffic, road closures or deliveries may take longer than usual. If we know that we’re not going to make it we’ll let you know and give you a new two hour delivery window.
Do you have any size limits?
Cutting to the chase, if you know the dimensions of your parcel then just put them in the very short quote form and that will give you a list of services that can handle your large package. The parcels booked via our Courier Quotes System have to have their volumetric weight calculated.
This establishes a value that all courier companies use to determine the ‘bulkiness’ of a parcel and hence set prices. A very small item that weighs 25kg may not cost the same to ship as a 5kg parcel. Until you add your requirements into our Courier Quotes Form we cannot give you an idea if your parcel is too heavy to go through our parcel courier service or it may travel in a different mode other than Air Cargo.
As you can understand, we can only give indicative weight limits. If you’re looking to send parcels that are 1kg, 2kg, 3kg, even 5kg and 10kg you should be fine. Even parcels that are 12kg, 15kg and heavy items such as boxes of books at 20kg should, generally, be no problem. Individual items approaching 25kg and over 30kg would need special handling. Simply complete the courier quotes form with the dimensions and we’ll be able to give you the cheapest prices and a list of suitable services.
Airfield Express Contact
Call : 1800-233-2013
Email : info [AT] airfield.co.in