Organisation : Insight Cosmetics
Facility Name : Track Your Order
Applicable State/UT : All India
Website : https://insightcosmetics.in
How To Track Insight Cosmetics Order Status?
You can check the current status of your order by logging into your account and navigating to the ” Orders” section. Alternatively, you will receive email updates with tracking information.
Related / Similar Facility : Lakmē Order Status Tracking Online
Steps:
Step-1 : Go to the link https://insightcosmetics.in/pages/return-exchange
Step-2 : Enter your Email ID (or) Phone Number
Step-3 : Enter your Order ID and
Step-4 : Click On Login Button to log into your account
FAQ On Insight Cosmetics Order
Frequently Asked Questions FAQ On Insight Cosmetics Order
How long will it take for my order to arrive?
The delivery time of your order depends on your location and typically takes 7 to 8 working days. We provide estimated delivery times during checkout
Why my order is not Showing?
You will receive an order confirmation email once your order has been confirmed on your email id and registered mobile no. within an hour.
Do you offer bulk or wholesale ordering?
Yes, we do offer bulk or wholesale ordering for certain products. Please reach out on 9869191324 (Mr. Babu Singh)
Can I buy multiple products in a single order?
Absolutely, you can add multiple products to your cart and purchase them in a single order.
Can I exchange an item for a different size or color?
No, We Don’t exchange the product for size and color.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please raise a request for a replacement on the website
Will I receive a confirmation email after placing an order?
Yes, once you successfully place an order, you will receive an order confirmation email within an hour. This email will include details of your order, including the products purchased and shipping information.
Can I add additional items to an order that has already been placed?
Unfortunately, once an order is placed, you generally cannot add additional items to it. However, you can place a new order separately.
How long does it take to process and dispatch an order?
Order processing times vary depending on the products and order volume. Typically, orders are processed on the same days before being dispatched for shipping.
How long will it take for my order to arrive?
The delivery time depends on your location and the shipping method you select during checkout. Estimated delivery times will be provided before you confirm your order. ample of a question that a customer might ask
How do I check the current status of my order?
You can check the current status of your order by logging into your account and navigating to the ” Orders” section. Alternatively, you will receive email updates with tracking information.
What are the shipping costs?
A minimal fee of Rs. 49 is applicable on orders below Rs. 399 and a COD orders fee of Rs. 50
Can I ship items to a different address than my billing address?
Yes, during the checkout process, you can specify a different shipping address than your billing address.
What do I do in cases of failed delivery?
In case of a failed delivery attempt, the courier service will usually leave a notification or attempt redelivery. You can also track the status online or contact the courier service directly to reschedule the delivery.
What is your return and refund policy?
We accept replacements within 24 hours of delivery for unused products only in the case of damage, missing items, or receiving the wrong items. We do not replace or return the whole Kit
Can I cancel or modify my order after it has been placed?
We process orders promptly, and if you wish to cancel your order, you can do so from the order section on our website before it has been shipped.
I have received a damaged/defective/Wrong Product in my order, how should I proceed?
To initiate a return or exchange, please go to the order section on our website and click on the “Return” or “Replacement Request” option. Our team will connect with you within 24 to 48 hours to assist you further
When will I get my return refund?
Once we receive your returned product in our warehouse, we will process your refund within 3 to 5 working days depending on your payment method.
Insight Cosmetics Contact
Call : +91-9167109506
Email : care [AT] insightcosmetics.in